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Southcoast Health

4.3 out of 5 · 120 reviews

Nephrology • Bedford, MA • Since 1996 • Fall River, Fairhaven, Dartmouth, New Bedford, Wareham (MA) and parts of Rhode Island locations

About

Summary: Southcoast Health is a nonprofit, community-based health system serving southeastern Massachusetts and Rhode Island, with four U.S. offices headquartered in New Bedford, MA. It operates as an affiliation of three partner hospitals and offers an integrated continuum of health services. The system employs thousands of staff across its facilities and focuses on hospital and health care services. While the page highlights overall organization details (locations, contact info, and partnerships), it does not provide specific information about kidney disease services. For kidney disease-specific care in MA & RI, consider contacting Southcoast Health directly at info@southcoast.org or 1-508-679-3131, or visiting southcoast.org to locate nephrology or renal care offerings at their Southeastern MA locations.

Clinic Type

Nephrology

Address

Fall River, Fairhaven, Dartmouth, New Bedford, Wareham, MA and parts of Rhode Island

Phone

844-744-5544

Email

HelpDeskTicket@southcoast.org

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Kidney disease care
  • Nephrology
  • Diagnosis and treatment of kidney disease

Technology & Equipment

  • Kidney disease diagnosis and treatment
  • Nephrology

Insurance & Payment

—

Languages Spoken

—

FAQs

What conditions do you treat?

Kidney disease and related nephrology conditions.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye (Southcoast Health general): 2.2 / 5 (10 reviews)
  • Birdeye (Southcoast Health Patient Billing Center): 1.0 / 5 (13 reviews)
  • Southcoast Health (Specific Nephrologist Profile): 4.9 / 5 (97 ratings)

Patients praise

  • High satisfaction with individual physician care (e.g., professionalism, expertise, empathy)
  • Efficient and helpful clinical staff support in some departments
  • Clean and comfortable office environments in some locations

Common complaints

  • Long wait times in emergency services
  • Frustrating and non-transparent billing practices (difficulty obtaining refunds or correcting errors)
  • Poor communication regarding appointments and service outages
  • Perception of unprofessionalism in some administrative or billing contexts

"I'm a nurse for 33 years of ER experience and I have to tell you he was amazing, prompt, respectful, cordial, informed. ... Five-star review across the board."

— Southcoast Health physician profile patient comments

"The absolute worst billing agency I’ve ever had to deal with. Southcoast has fraudulent billing practices but has nearly monopolized our area so there is not much choice to avoid them."

— Birdeye patient review (Billing Center)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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