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Dr. Richard Hesby, D.D.S., M.S.

4.9 out of 5 · 60 reviews

Orthodontics • Bedford, MA

About

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Bedford Orthodontics is a private orthodontic practice based in Bedford, Massachusetts, with additional offices in the U.S. and Canada. They offer a range of orthodontic services including traditional braces for children and adults, Invisalign, retainers, and surgical orthodontics. The practice emphasizes specialized orthodontic care across multiple locations (US: 3 offices in Bedford area; Canada: 1 office). Key details: - Industry: Medical Practices (Orthodontics) - Services: Braces, Invisalign, retainers, surgical orthodontics - Locations: 4 offices (US and Canada) - Contact: info@bedfordorthodontics.com; phone 781-275-0575 - Website: bedfordorthodontics.com Note: The business appears small in staff (2 employees) with notable web traffic and a strong regional footprint.

Clinic Type

Orthodontics

Address

50 Loomis St, Bedford, Massachusetts 01730-2208, US

Phone

781 275-0575

Email

info@bedfordorthodontics.com

Opening Hours

Not published — contact the clinic to confirm hours.

Website

https://bedfordorthodontics.com/

Services Offered

  • Orthodontics
  • traditional braces for children and adults
  • Invisalign
  • retainers
  • surgical orthodontics

Team

  • Dr. Richard Hesby, Orthodontist; specialty trained in orthodontics; Navy veteran (former general dentist onboard USS Harry S. Truman) — D.D.S., M.S.

Insurance & Payment

—

Languages Spoken

  • English

Social Media

YoutubeFacebook

Photos

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What Patients Say

Overall sentiment across review platforms: positive

  • MyNextDentist: 4.9/5 (54 reviews)
  • RateMDs: 4.5/5 (6 reviews)

Patients praise

  • Friendly and professional staff
  • High quality of orthodontic outcomes and results
  • Welcoming and calm office environments
  • Patient-centered care and empathy for nervous patients
  • Clear communication regarding treatment plans and costs

Common complaints

  • Unprofessional front desk staff perception
  • Rushed appointments
  • Lack of written documentation or transparent reporting

"The staff are lovely and friendly. Mel is so lovely and friendly and brilliant with my daughter."

— Patient Review via MyNextDentist

"Dr. Hesby works through everything with you and is very tranparent and upfront with cost estimates as well as timelines."

— Patient Review via LocalityBiz

"I had a very disappointing experience at this clinic. The front desk staff, particularly the receptionist, was unprofessional and lacked basic customer service skills."

— Patient Review via MyNextDentist

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

In the News

Information sourced from the clinic's website as of July 11, 2026.

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