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Primary Care in Bedford, TX | Baylor Scott & White Health

4.5 out of 5 · 45 reviews

Primary Care • Bedford, TX

Clinic Type

Primary Care

Address

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Phone

817.912.9920

Email

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Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

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Team

  • Baylor Scott & White Colleyville Family Medicine and Pediatrics — Location
  • Baylor Scott & White Family Medicine - Keller — Location
  • Baylor Scott & White Southlake Family Medicine — Location

Insurance & Payment

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Languages Spoken

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Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Better Business Bureau (BBB): 1.44/5 stars
  • Trustpilot: 2.5/5 stars (7 reviews)
  • Birdeye: 4.9/5 stars (38 reviews)

Patients praise

  • Professional and pleasant medical providers
  • Positive experiences with specific doctors
  • Convenient range of services and locations available in the area

Common complaints

  • Difficulties with billing and insurance coding for routine vs. diagnostic services
  • Communication issues, including failure to return phone calls
  • Long wait times for appointments and reaching staff via phone
  • Understaffing and lack of urgency in patient care

"Overall the care of the providers is very good, they listen and attempt to make sure you're ok. The billing is a nightmare."

— Better Business Bureau (BBB)

"My experience has been miserable. They are completely incapable of showing urgency for anything and are clearly understaffed when it comes to actual nurses..."

— Reddit

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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