Lahey Clinic
Rheumatology • Bedford, MA
About
Lahey Hospital & Medical Center (Beth Israel Lahey Health) is a nonprofit, physician-led medical center in Burlington, MA, offering specialty and primary care across multiple disciplines, including arthritis and rheumatology. It employs about 2,400 staff, generates around $1.3B in annual revenue, and provides access to a broad network of specialists for personalized treatment plans. The hospital emphasizes multidisciplinary care, advanced technology, research, and medical education, with locations including Burlington, Peabody, and Lexington, MA. Key leadership includes CEO Joanne Conroy and various clinical chiefs.
Clinic Type
Rheumatology
Address
67 South Bedford Street, Burlington, MA 01803
Phone
781-744-8551
sonya.vartabedian@bilh.org
Opening Hours
Not specified on page
Services Offered
Insurance & Payment
—
MyBILH Chart, Phone-based payments, Billing & price transparency resources
Languages Spoken
—
FAQs
What conditions do you treat?
Osteoarthritis, rheumatoid arthritis, systemic lupus, osteoporosis and other rheumatic/autoimmune disorders.
Appointments & Patient Support
For non-urgent questions or to request a prescription refill, patients can visit MyBILH Chart. To schedule an appointment, call 781-744-9232.
If you need to speak with a rheumatology team member,
call our office at 781-744-8551.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- WebMD (Dr. Matthew Axelrod): 5.0/5.0 (22 ratings)
- WebMD (Dr. Tina Elias-Todd): 4.5/5.0 (12 ratings)
- Vitals (Dr. Susan C. Kovacs): 5.0/5.0 (3 ratings)
- US News Health (Departmental): 3/5 (10 reviews)
Patients praise
- High praise for individual physicians' medical knowledge and clinical expertise
- Many patients appreciate doctors who listen and explain conditions clearly
- Professional and thorough care from specific rheumatology specialists
Common complaints
- Frustration with administrative processes and communication regarding appointments
- Reports of feeling rushed or like just a number by some administrative/staff members
- Mixed feedback on doctor bedside manner and perceived compassion
"Dr. Martin is an excellent physician who truly listens to his patients. He takes the time to explain things clearly and never makes me feel rushed during appointments."
— WebMD Patient Review"DO NOT GO TO DR MARTIN. ... He gave her no advice for how to feel better, despite her repeating over and over how much pain she’s in."
— WebMD Patient Review"The problem is the way the administrative staff/hospital does business. the general feeling is "move along, we are too busy for you. you are just a number to them."
— LocalityBiz ReviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Low-Dose Radiation Therapy for Osteoarthritis Joint Pain | Lahey Clinic — May 29, 2026
- Public Announcement Concerning a Proposed Healthcare Project | Lahey Clinic — Apr 9, 2026
- Lahey Hospital among best in Massachusetts for 2025-2026 | Greater Boston — Aug 5, 2025
- Beth Israel Lahey Health Primary Care – Physician – Family Care Center of Stoneham - Careers at Beth Israel Lahey Health — Oct 27, 2025
- Clinical Associate, 20 hours/week, day shift – B3 - Careers at Beth Israel Lahey Health — Apr 20, 2026
Information sourced from the clinic's website as of July 11, 2026.
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