WellNow Urgent Care
Urgent Care • Benton Harbor, MI • Since 2012 • 1 location in Benton Harbor, MI (plus other WellNow locations) locations
About
Summary: - WellNow Urgent Care is a private chain of walk-in urgent care clinics (formerly Five Star Urgent Care) offering treatment for illnesses, injuries, rapid testing, and other health needs. - Company basics: founded 2012, headquarters in Chicago, IL, with presence in the United States and Canada; operates as part of a private health care group employing around 703 people and generating approximately $175.9 million in annual revenue. - Locations: primary corporate offices are in Chicago (HQ at 311 N Green St, Chicago, IL 60607). The provided highlights do not list a Benton Harbor location. - If you’re specifically seeking Benton Harbor, MI: the summary data here does not confirm a Benton Harbor WellNow location; you may want to check WellNow’s official site or a current location finder for Benton Harbor, MI.
Clinic Type
Urgent Care
Address
1803 M-139, Benton Harbor, MI 49022
Phone
(269) 487-3021
wn5242@wellnow.com
Opening Hours
Open 24/7 availability for providers; location-based hours may vary
Telehealth
Can connect with WellNow providers via virtual care (24/7)
Emergency Care
If true emergency, call 911
Services Offered
Technology & Equipment
Insurance & Payment
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No insurance? No problem. Competitive pricing for uninsured patients; accepts credit and debit cards.
Credit, Debit, Cash, Insurance (when available), Debit Cards, Cash (likely)**
Languages Spoken
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Pricing
FAQs
Do I need an appointment?
You are welcome to walk in; no appointment or referral is required.
Do I need an appointment to visit a WellNow Urgent Care facility?
You are welcome to simply walk into any WellNow location. No appointment and no referral is required. Simply walk in or, if preferred, you can check in online at a WellNow center of your choice.
Do I need to bring anything with me when I visit?
Please bring your health insurance card (if you plan to use insurance), photo ID and a list of any current medications. We will make a copy for our files. If you have secondary insurance, bring that as well so we can submit it on your behalf.
How can I know when I should go to an emergency room versus an urgent care or walk-in clinic?
WellNow treats many non-life-threatening conditions. Use ER for true emergencies; call 911. Signs of true emergency include severe pain or serious condition.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (Aggregated): 4.3 out of 5 stars (610 reviews)
Patients praise
- Competent medical care from clinical staff (nurses and NPs) in some instances
- Some staff members described as friendly and lovely
Common complaints
- Billing and payment policy issues (e.g., upfront full payment, confusing co-pay policies, difficulty obtaining refunds)
- Long wait times
- Concerns regarding the check-in process and administrative burden on patients
- Perceived lack of professionalism or impersonality from some staff members
- Cleanliness concerns in patient rooms
"Great care provided by the staff, however their billing policy is totally wrong when it comes to my copay and insurance. More of a corporate issue is what this is."
— LocalityBiz/User Review"Now you walk in and the person at the desk doesn't check you in or take information, just send you to a link on the phone to fill everything out yourself. Not only do you do all of the work yourself you will also pay more."
— LocalityBiz/User ReviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Compare Blood Testing Labs in Saint Joseph, MI — Feb 11, 2026
- COVID Testing & Rapid Testing Near Me in Baroda, MI - Solv Health — May 25, 2026
Information sourced from the clinic's website as of July 11, 2026.
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