Primary Care/Family Medicine - Androscoggin Valley Hospital
Primary Care • Berlin, NH
About
Primary Care/Family Medicine at Androscoggin Valley Hospital (AVH) is part of a nonprofit regional health system serving northern New Hampshire and Coos County. AVH offers a broad range of services including primary and specialized care, with a focus on patient-centered improvement, employee investment, and community involvement. The hospital provides access to a variety of specialties and supports patient care through its services and patient portal. AVH is headquartered in Berlin, NH, and operates four offices in the United States. For primary care and family medicine needs, AVH emphasizes accessible, comprehensive care within a network of related specialties. Contact: AVH (603) 752-2200; patient portal available.
Clinic Type
Primary Care
Address
59 Page Hill Rd., Berlin, 03570, US
Phone
+16037522200
—
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Insurance & Payment
—
Languages Spoken
—
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- CMS HCAHPS Survey via Momentary Labs: 4 out of 5 stars (overall hospital rating) (101 patients (surveyed))
- Healthgrades: 57% (overall patient experience rating)
- US News/Press Ganey: 5 out of 5 (for Dr. Michael Creppy) (327 reviews)
Patients praise
- Strong ratings for cleanliness and facility upkeep
- Generally positive feedback regarding nurse communication
- Individual family medicine providers (e.g., Dr. Michael Creppy, Dr. Arthur Ruediger) receive high patient praise for attentiveness and listening skills
- Good staff responsiveness in many patient interactions
Common complaints
- Variable doctor communication ratings
- Reports of difficulty navigating hospital appointments and finding staff assistance
- Some patients perceive the facility as having limited capabilities for complex cases
- Concerns regarding staff responsiveness in specific administrative scenarios
"Dr. Ruediger was very attentive and explained everything during my visit. He kept me comfortable and relaxed."
— Androscoggin Valley Hospital Provider Page"Dr. Creppy is a very caring doctor who is intent upon listening to your every concern. He truly cares about me and wants to see me get better..."
— Healthgrades"I would rather drive two plus hours to Manchester because at least there I will not be treated like trying to get myself healthy is a burden on everyone in the hospital."
— MedicalRecords.comSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Critical Condition: North Country - NH Business Review — Oct 20, 2025
- ‘The power of collaboration and partnership’ invigorates health care in North Country — Granite State News Collaborative — Sep 22, 2025
- Critical Condition: North Country - NH Business Review — Oct 17, 2025
- Weeks Medical Center Introduces New Pulmonary Function Testing Resource - Androscoggin Valley Hospital — Oct 8, 2025
- Critical Condition: Are primary care doctors becoming a vanishing breed in New Hampshire? - NH Business Review — Sep 11, 2025
Information sourced from the clinic's website as of July 11, 2026.
Comparing your options?
See other primary care clinics in Berlin, or search the full directory by insurance, ratings, and more.