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LifeStance Health

4.9 out of 5 · 62 reviews

Mental Health Services • Bethesda-Chevy Chase, MD • 1 (Chevy Chase, MD) locations

Clinic Type

Mental Health Services

Address

5550 Friendship Blvd, Suite 590, Chevy Chase, MD 20815

Phone

240-945-2390

Email

—

Opening Hours

8:00 am - 4:30 pm

Telehealth

Available

Services Offered

  • therapy
  • psychiatry
  • psychology
  • mental health services
  • telehealth
  • in-person appointments
  • counseling
  • therapy for children and adolescents
  • adult psychiatry
  • group therapy
  • family therapy
  • couples therapy
  • online therapy
  • psychological testing
  • autism testing/evaluation

Technology & Equipment

  • telehealth platform
  • secure patient portal

Insurance & Payment

  • Optum (UnitedHealthcare)
  • Medicare
  • Aetna
  • Evernorth (Cigna)
  • First BlueCross BlueShield-Medicare
  • CareFirst Blue Cross/Blue Shield
  • Johns Hopkins Healthcare (JHHC)
  • MediNcrease Health Plans (MHP)
  • Northwell Direct
  • Sana Benefits-Medicare
  • Telus Health (BHS)
  • Optum, UnitedHealthcare-Medicare
  • Optum, UnitedHealthcare-VA Community Care
  • Clarivet (MultiPlan PHCS)
  • Devoted Health Plan-Medicare

All major insurance plans accepted; details discussed with staff

insurance, out-of-pocket, credit/debit, billing by LifeStance, Cash, Credit Card, Telehealth payments

Languages Spoken

  • English

FAQs

Do you offer telehealth and in-person visits?

Yes, in-person and remote (telehealth) appointments are available.

What are the office hours?

8:00 am - 4:30 pm (typical hours; check availability when booking)

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye: 4.9/5 stars (54-63 reviews (aggregated for the office))
  • Zocdoc: 5/5 stars (8 reviews (for specific provider June Ottley, PMHNP))

Patients praise

  • Some patients report positive experiences with individual therapists and nurse practitioners
  • Ease of appointment scheduling for some users
  • Staff perceived as helpful by some individuals

Common complaints

  • Concerns regarding billing practices, including unauthorized charges and opaque refund processes
  • Difficulties with customer support wait times
  • Poor patient portal functionality and record-keeping issues
  • Reports of short, inadequate session times relative to payments

"The two therapist I had were amazing, however Lifestance ‘Leadership’ is horrid. They took out money with my card on file, have yet to refund me... I’ve spent more time trying to get my money back than actually receiving the care that I need!"

— LocalityBiz (User Review)

"So far so good. Was able to make an appointment fast for my daughter. Paperwork was easy, staff on phone were helpful, therapist was a great fit for my daughter. Overall very pleased with our experience."

— LocalityBiz (User Review)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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