Northern Light Health
Hospice & Palliative Medicine • Biddeford, ME
Clinic Type
Hospice & Palliative Medicine
Address
—
Phone
+1-207-768-4000
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Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Insurance & Payment
The healthcare team will check your insurance benefits and eligibility and confirm what your plan covers. You can also call your insurance carrier in advance to inquire about palliative care services coverage.
Languages Spoken
FAQs
What is palliative care?
Palliative care helps patients navigate the challenges of a serious illness and focuses on relief of symptoms, quality of life, and coordination with the patient’s care team.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Martin's Point Health Care Center (provider-specific): 4.9 out of 5 (based on 199 surveys) for individual provider (Dr. Teresa Letellier) at Martin's Point Health Care Center (199 surveys)
Patients praise
- Highly attentive and caring staff in surgical or specific care contexts
- Appreciation for clear communication from medical teams following procedures
- Effective early diagnosis and respectful treatment in certain hospital departments
Common complaints
- Specific reports of negligent handling of sensitive patient information (e.g., mixing records of different patients)
- Concerns regarding dismissive communication or lack of responsiveness from hospital staff during difficult times
- Anecdotal reports of inadequate pain management or failure to address specific patient needs during hospital stays
"The staff were super. They allowed three of us to stay with him before and after surgery. The staff were all very caring and attentive. ... Honestly the team could not have been better, 5 star service for sure."
— Southern Maine Health Care patient review (LocalityBiz)"I have had a horrible experience with Hospice of Southern Maine. On 1/23/2026, HSM sent my aunt 24 pages of a stranger's sensitive information included inside my father's medical papers."
— Ever Loved user review for Hospice of Southern MaineSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Compassionate end-of-life care for unhoused individuals - Preble Street — Oct 27, 2025
- Willey Family Foundation dedicates patient suite and garden at Aroostook House of Comfort - The County — Jul 24, 2025
- Hospice foundation holds annual dedication - The County — Sep 12, 2025
- Willey Family Foundation Dedicates Patient Suite and Garden at the Aroostook House of Comfort — Jul 23, 2025
- Obituary: Bonnie Beaudette Davis — Sep 10, 2025
Information sourced from the clinic's website as of July 11, 2026.
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