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Family Medicine in Binghamton, NY - ProviderMatch

Family Medicine • Binghamton, NY

Clinic Type

Family Medicine

Address

—

Phone

607-772-2995

Email

Guiliana.Kissel@guthrie.org

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

—

Insurance & Payment

—

Languages Spoken

—

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • UHS Primary Care - Upper Front Street (Birdeye): 4.7/5 (448 reviews)
  • UHS Primary Care Binghamton (Birdeye): 4.6/5 (457 reviews)
  • Dr. Thomas Martin (Healthgrades): 4.7/5 (25 reviews)
  • Dr. John Leistner Jr (Healthgrades): 5/5 (2 reviews)
  • Primary Care Associates: Uzma Anis MD (Birdeye): 2.5/5 (4 reviews)

Patients praise

  • High-quality, professional medical care from individual providers
  • Staff friendliness and attentive bedside manner reported in positive reviews
  • Effective and clear communication regarding conditions and treatments

Common complaints

  • Long wait times for appointments and in waiting rooms
  • Perceived unprofessionalism or rudeness by front desk staff
  • Difficulties accessing virtual appointments or getting callbacks
  • Issues with administrative processes or system inefficiencies

"Dr Martin is like no other... He is kind, listens and gentle. Always tries to help no matter what is going on. You never wait in the waiting room, yet he acts like he has all the time for you."

— Healthgrades review of Dr. Thomas Martin

"The problem is the front desk... I was treated as though I was Satan himself. She told me to wait and then pretended to make a phone call just to spite me... The level of unprofessionalism is astounding."

— LocalityBiz review of Guthrie Binghamton Riverside Drive

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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