MedHelp
Urgent Care • Birmingham, AL • five locations
About
MEDHELP, P.C. is a privately held healthcare provider-based network in Birmingham, AL offering urgent care, primary care, and long COVID treatment. Key points: - Services: Urgent care, primary care, long COVID treatment; board-certified physicians; 4 offices in the Birmingham area. - Locations: HQ and multiple clinics in Birmingham, AL (including One Lakeshore Dr and 4600 Hwy 280 S). - Workforce & culture: Small team with growing headcount; reviews average 2.7/5.0 (work-life, compensation, culture, and career rating concerns). - Contact: main phone options and email feedback@medhelpclinics.com. - Online presence: Active web presence with pages focused on healthcare services in the Birmingham region. appears to be a local option with multiple clinics and a physician-led team. Check current services and office hours at medhelpclinics.com or call the nearest Birmingham location.
Clinic Type
Urgent Care
Address
4600 Hwy 280 S, Birmingham, Alabama 35242; 5915 Chalkville Mtn Road Ste. 100, Birmingham, Alabama 35235; 3170 Pelham Parkway, Pelham, Alabama 35124; 1 West Lakeshore Drive Suite 100, Birmingham, Alabama 35209; 1 West Lakeshore Drive Suite 101, Birmingham, Alabama 35209
Phone
(205) 408-1231
greg.waters@medhelpclinics.com
Opening Hours
Mon-Sat 8am-4pm?
Website
Telehealth
available
Services Offered
Insurance & Payment
We accept most major forms of insurance; walk-ins welcome.
Languages Spoken
—
FAQs
What are the hours for urgent care?
Walk-ins welcome; hours extend weekday hours and are open on Saturday and Sunday (specific times not provided).
Commitments
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (Birmingham, MI location): 4.8/5 (375 reviews)
- Birdeye (Birmingham, AL location): 2.9/5 (110 reviews)
- Solv (Birmingham, MI location): 4.5/5 (33 ratings)
Patients praise
- Efficient and quick care
- Kind, professional, and knowledgeable medical staff
- Clean and comfortable facility
- Convenient walk-in availability
Common complaints
- Poor communication from staff
- Difficulties with appointment scheduling or wait times
- Concerns about billing practices
"The staff is wonderful and very attentive! The Physician was thorough and efficient! I highly recommend! this the best urgent care facility!"
— Birdeye review (Birmingham, MI)"Dr Jordan Vaughn I believed was a good dr Unfortunately his staff is the worst I've ever encountered. No return calls no communication."
— Birdeye review (Birmingham, AL)Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].
In the News
Information sourced from the clinic's website as of July 10, 2026.
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