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Dakota Eye Institute

4.9 out of 5 · 5,779 reviews

Ophthalmology/Eye Care • Bismarck, ND • Since 1989 • Multiple clinics including Bismarck South, Bismarck North, Surgery Center, Linton locations

About

Dakota Eye Institute is a private, multi-specialty eye care group based in Bismarck, ND, founded in 1989. They offer comprehensive eye care services from a team of board-certified ophthalmologists and optometrists, including LASIK. The practice operates three offices (primarily in Bismarck and Linton) and emphasizes quality eye care through its professional staff. Key details: headquarters in Bismarck, 3 U.S. locations, LASIK services available, private company with ~15 employees and about $28.1M annual revenue. Contact numbers and physical addresses in Bismarck are listed on their site.

Clinic Type

Ophthalmology/Eye Care

Address

200 South 5th Street, Bismarck, ND 58504

Phone

(701) 223-2020

Email

lasik@dakotaeye.com

Opening Hours

Mon: 7:30AM - 6:00PM; Tue: 7:30AM - 6:00PM; Wed: 7:30AM - 6:00PM; Thu: 7:30AM - 6:00PM; Fri: 7:30AM - 4:00PM; Sat: Closed; Sun: Closed

Services Offered

  • eye exams
  • cataract surgery
  • infant eye care
  • LASIK
  • refractive surgery
  • eye and vision exams
  • diabetic eye care
  • glaucoma care
  • macular degeneration care
  • pediatric eye care
  • contact lens fitting

Team

  • Cindy Roles, Eye doctor listed on site — Eye Doctor / Ophthalmologist (Bismarck)
  • Aaron Fortney, Ophthalmologist listed on site — Ophthalmologist (Bismarck)

Insurance & Payment

—

Credit cards, Cash, CareCredit (financing), Payment plans may vary by clinic

Financing: LASIK financing options; Pay-as-you-go or monthly plans (typical offerings; specifics not stated)

Languages Spoken

  • English

Current Offers

New patient specials

FAQs

What services does Dakota Eye Institute offer?

Eye exams, cataract surgery, infant eye care, LASIK, and other eye care services.

Where are the clinics located?

Bismarck – South Clinic, Bismarck – North Clinic, Dakota Eye Surgery Center, Linton Clinic.

What are the clinic hours?

Mon: 7:30AM - 6:00PM; Tue: 7:30AM - 6:00PM; Wed: 7:30AM - 6:00PM; Thu: 7:30AM - 6:00PM; Fri: 7:30AM - 4:00PM; Sat: Closed; Sun: Closed

Photos

What Patients Say

Overall sentiment across review platforms: positive

  • rater8: 4.87 / 5.0 (based on 5,600+ ratings) (5,600+ ratings / 1,700+ comments)
  • Birdeye: 4.9 / 5.0 (179 reviews)

Patients praise

  • Highly professional and knowledgeable medical staff (ophthalmologists and optometrists)
  • Effective, clear, and compassionate communication during exams and surgeries
  • Efficient and thorough patient care for emergencies and routine visits
  • Modern, clean facilities and kid-friendly waiting areas
  • Strong patient recommendations for specific doctors and general services

Common complaints

  • Dissatisfaction with administrative staff and customer service efficiency
  • Longer wait times for some patients compared to others
  • Complaints regarding billing practices and payment processing policies
  • Occasional frustrations with scheduling or appointment communication

"Excellent all around! Procedure went great and I’m healing beautifully! He has a gentle presence and makes you feel like you’re in good hands!"

— Verified rater8 review for Dr. Andrew L. Rodenburg

"Worst optimistic place over ever gone!! Seriously you’d be better off with a small woodland creature with a head lamp. The optometrists themselves aren’t horrible, the customer service otherwise is the real problem!"

— Birdeye review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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