Primary Health Medical Group
Urgent Care • Boise, ID
About
Urgent Care - Primary Health Medical Group Boise - Walk-in urgent care available without an appointment; online booking is encouraged to shorten wait times. - Primary Health Medical Group is Idaho’s largest independent medical group, with multiple Boise-area clinics and an emphasis on patient-centered, comprehensive urgent care and family medicine. - In Boise area, new urgent care locations and extended hours have been highlighted (e.g., Ten Mile location as a walk-in/online-bookable option with weekday hours 8:00 am–7:30 pm). - Services commonly include urgent care visits for non-emergency conditions, plus access to family medicine, pediatrics, dermatology, OB/GYN, sports medicine, and more at affiliated clinics. - Contact and location: primary health group is headquartered in Garden City, ID; Boise-area urgent care details and directions are available via their site and LinkedIn updates.
Clinic Type
Urgent Care
Address
10482 W. Carlton Bay Drive, Garden City, ID 83714, US
Phone
+1
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Opening Hours
All urgent care clinics open extended hours, including evenings and many on weekends
Services Offered
Technology & Equipment
Team
Insurance & Payment
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Languages Spoken
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FAQs
What services does urgent care offer?
Walk in, or reserve your time slot ahead of time for a shorter wait; range of health concerns treated.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Facebook: 68% recommend (266 reviews) (266 reviews (Facebook))
- Primary Health Official Website: 4.94 out of 5 (161 reviews (West Boise location))
- Primary Health Official Website: 4.95 out of 5 (175 reviews (Orchard location))
Patients praise
- Professional and friendly staff in some interactions
- Efficiency when using online appointment booking/reserving a spot
- Satisfaction with doctor expertise and effective diagnoses in many cases
- Convenience of having some medications available on-site
Common complaints
- Long wait times for urgent care services
- Billing and coding disputes/confusion
- Concerns regarding misdiagnosis or ineffective treatment plans
- Perceptions of dismissive or rushed staff/providers
- Frustration with follow-up communication or lack thereof
"The No. 1 complaint we’ve heard this spring is related to wait times in urgent care. We want our patients to know we hear them, and we’re doing everything we can to make their wait as comfortable and short as possible."
— Primary Health Medical Group statement to Idaho Statesman"Billing issues: I brought my daughter in for an illness... this time the provider on staff that evening apparently wasn't on their in-network list and billing is attempting to get me to pay the full visit amount."
— BBB customer reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Nurse Practitioner/Physician Assistant- International Clinic- Family Medicine- Full Time- Boise, Trinity Health — Jul 27, 2025
- Nampa,ID,USA-based Airport at United Airlines | Hiring — Oct 24, 2025
- Saint Alphonsus breaks ground on North Meridian Health Plaza | Trinity Health System — Jun 1, 2026
- Saint Alphonsus Health System Opens Caldwell Health Plaza to Provide Healthcare Close to Home for Growing Canyon County Population | Trinity Health System — Oct 30, 2025
Information sourced from the clinic's website as of July 11, 2026.
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