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North Idaho Eye Institute

4.9 out of 5 · 528 reviews

Optometry • Bonners Ferry, ID • Since 1966

About

North Idaho Eye Institute is a private ophthalmology practice and eye clinic based in Coeur d’Alene, Idaho, with five offices across the region (including Post Falls). Founded in 1966, it provides comprehensive eye care and specializes in medical and surgical eye conditions such as cataracts and glaucoma. All ophthalmologists are board-certified by the American Board of Ophthalmology. The institute also offers refractive/LASIK, pediatric, and general eye care services. Contact: info@northidahoeye.com or (208) 667-2531.

Clinic Type

Optometry

Address

Coeur d'Alene, Northern Idaho, USA

Phone

12086672531

Email

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Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • ophthalmology
  • eye care
  • cataract surgery
  • refractive surgery
  • LASIK
  • glaucoma care
  • dry eye treatment
  • medical retina
  • aesthetics
  • oculoplastics
  • pediatrics
  • general eye care
  • ambulatory surgery center
  • Light Adjustable Lens (RxSight)
  • Alcon LenSx femtosecond laser
  • patient resources
  • billing and insurance information

Technology & Equipment

  • Light Adjustable Lens (RxSight)
  • Alcon LenSx femtosecond laser

Team

  • Tad Buckland, M.D. — Ophthalmologist
  • Alison Granier, M.D. — Ophthalmologist
  • David Dance, M.D. — Ophthalmologist
  • Sara Duke, M.D. — Ophthalmologist
  • Whitney A. Smith, M.D. — Ophthalmologist
  • Drew Thomas, M.D. — Ophthalmologist
  • John C. Weisel, O.D. — Optometrist
  • John Calderwood, O.D. — Optometrist
  • Katie Gleason, O.D., FAAO — Optometrist
  • Ali Heaton, O.D. — Optometrist
  • Dane Tosland, O.D. — Optometrist

Insurance & Payment

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Paynow (online), billing/insurance, mypatientvisit portal, cash, credit card

Languages Spoken

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FAQs

What services does North Idaho Eye Institute offer?

Comprehensive eye care including cataract and refractive surgery, LASIK, medical retina, glaucoma care, dry eye treatment, pediatrics, aesthetics, oculoplastics, and general eye care.

Where is the practice located?

Coeur d'Alene, Northern Idaho.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye: 4.9/5 (528 and 440 respectively)
  • Birdeye (Coeur d'Alene location): 4.3/5 (189)
  • Yelp: Not explicitly rated out of 5, but features mixed feedback (24)

Patients praise

  • High overall rating on some platforms
  • Friendly front desk staff reported by some patients
  • Quick, efficient appointments noted by some patients

Common complaints

  • Long wait times
  • Dissatisfaction with billing and insurance procedures
  • Poor communication and customer service experiences
  • Perceived lack of care or attention from providers
  • Concerns regarding billing inaccuracies or collection practices

"Just shuffled you thru like your a number not a person..."

— Yelp

"WORST EYE DOCTOR I HAVE EVER BEEN TO! TOTALLY DISORGANIZED, FACILITY DIRTY, 1.5 HOUR LATE GETTING ME IN!!!!"

— TrustReviewers

"Wonderful eye care experience!!! The front desk was so friendly and kind, with my check in and check out!!"

— North Idaho Eye Institute Website

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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