Pulmonary Medicine - Boone County Hospital
Pulmonary Medicine • Boone, IA • Since 1900
About
Boone County Hospital in Boone, Iowa is a nonprofit, 25-bed critical access hospital serving Boone County since the early 1900s. It offers a range of services including a dedicated Sleep Disorders Center and Pulmonary (pulmonary rehab) programs, along with radiology, rehab services, and other specialty clinics. The hospital aims to improve health and well-being for patients, with a total staff of about 60 and annual revenue around $25.4M.
Clinic Type
Pulmonary Medicine
Address
1015 Union Street, Boone, Iowa 50036, US
Phone
(515) 432-3140
portalhelp@bchmail.org
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Technology & Equipment
Team
Insurance & Payment
—
Languages Spoken
—
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Healthgrades: 3.3 out of 5 stars (based on 3 reviews) for Dr. Steven Wanzek (pulmonologist) (3)
- U.S. News & World Report: 5 out of 5 stars for Dr. Ryan Mertens (pulmonologist) (12)
- WebMD: 100% favorable rating (based on 1 review) for Boone County Hospital (1)
Patients praise
- High patient satisfaction scores for nurse communication
- Positive individual reviews for specific pulmonologists such as Dr. Ryan Mertens
- Strong performance in certain clinical quality metrics like pneumonia care and emergency department wait times
Common complaints
- Reports of unorganized or rude front desk staff
- Concerns regarding communication and coordination between different staff members
- Complaints about the hospital billing department
- Specific instances of long wait times or feelings of neglect during care
"The front desk lady gave weird and unwelcoming vibes... I saw 3 different nurses before I finally saw one of the doctors. They left me alone in a room for 1.5 hours... It was by far the most bizarre, confusing, and uncomfortable experience I've had at a hospital."
— LocalityBiz user review of Boone County Hospital"Will double bill and can't get billing correct. Will threaten to send you to collections and at the same time send you a check. Worst billing department I have ever had contact with. BEWARE!"
— LocalityBiz user review of Boone County HospitalSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Boone County Health Center Named 2025 Cardiac Rehab Program of the Year! - Boone County Health Center — Nov 12, 2025
- Mikaela Kienitz, CEO, Boone County Hospital, Health Talk, July 2, 2026 – KWBG Radio | Boone, Iowa — Jul 2, 2026
- Boone Memorial Health Performs First Inspire® Therapy Procedure - Boone Memorial Health — Apr 13, 2026
- Boone County Health Center Recognized as 2025 Cardiac Rehab Program of the Year - Midwest Medical Edition — Nov 19, 2025
Information sourced from the clinic's website as of July 11, 2026.
Comparing your options?
See other pulmonary medicine clinics in Boone, or search the full directory by insurance, ratings, and more.