
Providers Who Specialize in Ophthalmology in Bossier City ...
Ophthalmology • Bossier City, LA
Clinic Type
Ophthalmology
Address
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Phone
318-212-3937 | tel:318-212-7373 | tel:318-212-5901 | tel:318-212-3937 | tel:318-212-7376 | tel:318-212-3937
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Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Team
Insurance & Payment
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Languages Spoken
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Photos








What Patients Say
Overall sentiment across review platforms: positive
- Healthgrades for Dr. Norman Zaffater Jr.: 4.9/5 stars (153 ratings)
- Healthgrades for Dr. Thomas Planchard: 3.2/5 stars (11 ratings)
- Healthgrades for Dr. Wally Nawas: 4.2/5 stars (18 ratings)
- WebMD for Dr. April Moss: 5.0/5 stars (4 ratings)
- Vitals for Dr. Thomas Planchard: 4.1/5 stars (8 ratings)
Patients praise
- Professional and knowledgeable staff
- High patient satisfaction with surgical outcomes (cataracts, LASIK)
- Compassionate and thorough physician communication
- Efficient handling of emergency or urgent cases
Common complaints
- Long wait times in office
- Concerns regarding parking at some locations
- Excessive or repetitive paperwork
- Dissatisfaction with office environment (e.g., TV content)
- Instances of rushed appointments
"He takes extra time to address any concerns that I may have when I have appointments. I do not feel rushed and the office staff gals are great."
— Healthgrades (Dr. Norman Zaffater Jr.)"Can someone say OVERBOOKED! Every time I am here, I spend 2-3 hours waiting. RIDICULOUS!!"
— Healthgrades (Dr. Thomas Planchard)"This was my first time to see her and was very very impressed with her. I could not get an appt with my regular dr but she worked me in in-between her surgeries because she realized I needed to be seen."
— WebMD (Dr. April Moss)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Willis Knighton Ophthalmology Bossier — Sep 1, 2025
Information sourced from the clinic's website as of July 11, 2026.
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