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Boston Neurology

4 out of 5 · 39 reviews

Neurology • Boston, MA • Since 1913 • Multiple locations (Boston campus plus Jamaica Plain Faulkner Hospital partnership, Foxborough, Weymouth) locations

About

Brigham and Women’s Hospital Department of Neurosurgery is a nonprofit, historically significant center (founded 1913) known for advancing neurosurgery and patient care. The department offers comprehensive care for neurological disorders including brain tumors, cerebrovascular disease, spinal disorders, hydrocephalus, and peripheral nerve problems. It features a large, multidisciplinary team (29 surgeons and specialists; 21 Harvard Medical School residents; 100+ staff) and a strong emphasis on research, education, and patient-focused services. The hospital is frequently ranked among top U.S. neurosurgery providers. Contact: 617-732-5500 or 800-294-9999. Website: brighamandwomens.org/neurosurgery/about-neurosurgery-department.

Clinic Type

Neurology

Address

Brigham and Women's Hospital campus; Jamaica Plain (Faulkner Hospital partnership); Foxborough (Mass General Brigham Healthcare Center, 22 Patriot Place); Weymouth (South Shore Hospital) – multiple locations

Phone

1-800-294-9999 (BWH Teleservices) (from text: 1-800-294-9999

Email

bwhperks@partners.org

Opening Hours

Not published — contact the clinic to confirm hours.

Emergency Care

Neuroscience ICU and acute stroke care

Services Offered

  • Cognitive and behavioral neurology
  • Epilepsy treatment
  • Movement disorder treatment
  • Headache clinical care
  • Neuromuscular service
  • Neurological ICU services
  • Neuro-ophthalmology treatment
  • Sports neurology and concussion treatment
  • Performing arts neurological clinic
  • Stroke treatment and cerebrovascular care
  • Women's neurology program
  • Multiple sclerosis and other neuroimmunology treatment

Technology & Equipment

  • Neuroscience intensive care unit (neuro-ICU)
  • infusion therapies for MS
  • diagnostic testing
  • clinical trials

Insurance & Payment

—

Languages Spoken

—

FAQs

How to schedule an appointment?

Call BWH Teleservices at 1-800-294-9999, between 8am-5pm, Monday through Friday, or fill out an online request form.

Photos

What Patients Say

Overall sentiment across review platforms: positive

  • US News Health: 4 out of 5 (39 (Neurology-specific))
  • Healthgrades: 84% Patient Experience Rating (17% higher than national average)
  • Mass General Brigham Provider Directory: Highly rated (averaging 4.6 to 4.9 out of 5 across several neurologists) (Ranges from 31 to 90 reviews per provider)

Patients praise

  • Providers are highly regarded as knowledgeable, thorough, and compassionate
  • Many patients feel heard, valued, and not rushed during consultations
  • Strong bedside manner and effective communication regarding diagnoses and treatment plans
  • Collaboration between patients and neurologists is frequently cited as a highlight

Common complaints

  • Frustrations with hospital billing department and insurance coverage communication
  • Occasional challenges with post-visit follow-up scheduling and communication
  • Difficulty understanding some providers due to language barriers or communication style during visits

"Dr. McGinnis is the most thorough healthcare provider I have ever seen. He listened to all my concerns, asked questions, and took very detailed notes."

— Mass General Brigham Provider Directory

"Dr Bernstein is the best neurologist I have ever worked with. and I've worked with about 12. Is a true collaboration working with her."

— Mass General Brigham Provider Directory

"The billing department has no clue what they are doing. I called multiple times to verify my appointment would be covered by insurance... they assured me the worst case scenario would be to pay a higher copay. Well, you can guess what happened. Insurance didn't pay and I was stuck paying $400 out of pocket."

— Birdeye

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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