Family Medicine in Boston, MA - Primary Care | Physicians
Primary Care • Boston, MA
Clinic Type
Primary Care
Address
388 Commonwealth Avenue, Boston, MA 02215
Phone
617-267-7171
mghpfr@mgb.org
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
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Insurance & Payment
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Languages Spoken
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Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye/Google (Ankur Patel M.D.): 4.9/5 (557 reviews)
- Mass General Brigham (Dr. Michelle Morris): 4.9/5 (67 reviews)
- RateMDs (Dr. David Savitz): 4.7/5 (11 reviews)
- Mass General Brigham (Dr. Beth Goldman): 5.0/5 (103 reviews)
- Mass General Brigham (Dr. Beverly Woo): 4.9/5 (67 reviews)
Patients praise
- Highly skilled and knowledgeable individual physicians, often described as empathetic and thorough
- Strong patient-provider relationships built over many years, with high levels of trust and satisfaction for established patients
- Positive experiences with clear communication, proactive health management, and responsive follow-up from specific doctors and their dedicated support teams
Common complaints
- Significant difficulty accessing primary care and long wait times for appointments
- Frustration with administrative barriers, communication hurdles, and staff unresponsiveness
- Concerns regarding lack of follow-up care and fragmented coordination after urgent care or ER visits
- Instances of medical neglect, inadequate care, or closure of practices leaving patients without providers
- Reports of discrimination or lack of trauma-informed care in some settings
"Dr. Goldman is the quintessential primary care doctor. She is well prepared, possesses consummate skills, listens attentively, is warm, patient and kind. Love her!"
— Mass General Brigham review for Dr. Beth Goldman"The state’s primary care system has reached a crisis point... Four in 10 Massachusetts residents reported difficulty accessing care in a recent survey."
— The Boston Globe"I have repeatedly been denied care for being too medically complex... I also have been denied care for being transgender — having admin staff refusing to pass on messages when I am having a medical emergency or schedule an appointment and then hanging up on me."
— Patient experience report, Boston.comSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
Information sourced from the clinic's website as of July 11, 2026.
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