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Psychology • Boston, MA

Clinic Type

Psychology

Address

Boston, MA 02110

Phone

(857) 254-8416

Email

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Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

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Team

  • Laura A Richardson — Psychologist, PhD
  • Sylvia Escoto — Clinician specializing in anxiety, stress management, life transitions
  • Karen Rathjens — Licensed clinician at Doc Wayne, Inc.
  • Nayoung Kim — Therapist
  • Myrlene Jean Venant — Therapist
  • Erin Auster — Therapist

Insurance & Payment

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Languages Spoken

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Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Healthgrades (Dr. Ovsanna Leyfer): 4.7/5 (12 ratings)
  • Healthgrades (Dr. Dale Young): 4.2/5 (9 ratings)
  • Zocdoc (Paula OBrien): 4.68/5 (25 ratings)
  • Healthgrades (Dr. Kevin Grimes): 1.0/5 (2 ratings)
  • Sharecare (Lu Chiajou): 4.9/5 (7 ratings)
  • Zocdoc (Dr. Airen Briceno): 4.81/5 (36 ratings)
  • Zocdoc (Rosalind Lopez): 4.92/5 (74 ratings)

Patients praise

  • compassionate, attentive, and caring bedside manner
  • effective, goal-oriented, and insightful therapy approaches
  • great listeners who respect patient time
  • professionalism and ability to handle complex or sensitive issues
  • clear explanations of conditions and treatment plans

Common complaints

  • billing and insurance issues (e.g., unexpected charges, violation of ethical standards regarding co-pays)
  • unprofessional, rude, or insensitive behavior by providers
  • poor communication or lack of warmth/connection
  • concerns about therapy being overly focused on profit rather than patient care
  • high cost of services and cancellation fees

"In just a few sessions, Dr. Leyfer helped him make remarkable progress. I was amazed when she sent me a picture of my child calmly sitting next to a dog—it felt like a miracle."

— Healthgrades patient review of Dr. Ovsanna Leyfer

"Unprofessional, rude and at times needlessly cruel... Overall a confusing, bizarre, disorienting, stressful and emotionally painful experience."

— Healthgrades patient review of Dr. Kevin Grimes

"Paying $400 (after insurance because I didn’t hit the deductible) for 2 appointments... feels a bit ridiculous and like this place is here more for profit than to genuinely help people."

— Birdeye patient review of Jenny Yang

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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