Oaks Medical Group
Family Medicine • Bountiful, UT
About
Summary: Bountiful Internal Medicine (also known as Oaks Medical Group) is a small primary care practice based in Bountiful, Utah. It operates two offices in the United States and focuses on family medicine, pediatrics, geriatrics, diabetes care, mental health, and general primary care. The clinic employs about 4 staff members and emphasizes a patient-centered culture. Key details: - Address: 520 Medical Dr Suite 300, Bountiful, UT 84010 (and a second office in Bountiful, UT) - Phone: 1-801-292-1422 - Email: info@bountifulinternalmedicine.com - Website: oaksmedicalgroup.com - LinkedIn: linkedin.com/company/bountiful-internal-medicine - Services: Family medicine/primary care, pediatrics, geriatrics, diabetes, mental health - Ratings: 4.0/5.0 on employer reviews For more, consider contacting them directly or visiting their site.
Clinic Type
Family Medicine
Address
557 W 2600 S, Bountiful, UT 84010
Phone
801-298-9155
bountifulinternal@oaksmedicalgroup.com
Opening Hours
Mon-Fri 8am-5pm
Services Offered
Team
Insurance & Payment
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Languages Spoken
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FAQs
What are the operating hours?
Mon-Fri 8am-5pm
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (Aggregate): 4.9/5 (811)
- Intermountain Health (Dr. Jeffrey H. Tingey): 4.9/5 (352)
- Intermountain Health (Dr. Shaleen M. Doctor): 4.9/5 (219)
- Intermountain Health (Dr. Mackenzie Mattern): 4.9/5 (102)
- Intermountain Health (Dr. Adam A. Henrie): 4.9/5 (212)
Patients praise
- Individual physicians are frequently described as knowledgeable, compassionate, and excellent listeners
- Patients report feeling respected, not rushed, and actively involved in their healthcare plans
- Many long-term patients express high trust and satisfaction with their specific primary care providers
Common complaints
- Rude, unprofessional, or hostile interactions with administrative and front desk staff
- Significant frustration with billing, insurance, and prescription management processes
- Difficulties with appointment scheduling and long wait times
- Dissatisfaction with the complexity of patient portal and system updates
"Dr. Tingey is the best. He listens and then ponders on what you tell him and then will investigate the issue very thoroughly and come up with a plan."
— Intermountain Health Reviews"Dr. Henrie is unusual in today’s get them in and process them out quick medical mill. He takes the time to ask questions about my health and wellbeing and is patient in listening to any concerns."
— Intermountain Health Reviews"Absolutely horrendous and rude customer service. I called to figure out some issues recently and the receptionist was hostile and standoffish with an attitude while I was trying to remain calm."
— A-Better-Place ReviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
Information sourced from the clinic's website as of July 11, 2026.
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