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Box Elder Clinic

4.9 out of 5 · 12 reviews

Primary Care • Box Elder, SD

About

Box Elder Clinic in Box Elder, South Dakota is a primary care and family medicine clinic operated by Monument Health. The clinic offers family medicine, primary care, internal medicine, medical imaging, laboratory services, and urgent care to residents of Meade and Pennington counties.

Clinic Type

Primary Care

Address

375 Berky Drive

Phone

605-755-2273

Email

DakotaAtHome@state.sd.us

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Family medicine
  • Primary Care
  • Internal Medicine
  • Medical Imaging
  • Laboratory Services
  • Urgent Care

Insurance & Payment

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Languages Spoken

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FAQs

What services are provided at Box Elder Clinic?

A primary care and family medicine clinic. Services include Family medicine, Primary Care, Internal Medicine, Medical Imaging, Laboratory Services and Urgent Care.

Photos

What Patients Say

Overall sentiment across review platforms: positive

  • Birdeye: 4.9 out of 5 stars (12-14 reviews identified on Birdeye)

Patients praise

  • high overall patient satisfaction scores
  • accessible location and services

Common complaints

  • billing issues and complexity (e.g., billing as diagnostic instead of screening)
  • disrespectful and unhelpful collections staff behavior
  • perceived lack of transparent pricing/unexpected costs

"I have been met with extremely disrespectful and unhelpful behavior from their collections staff."

— Better Business Bureau complaint regarding Monument Health (system-wide)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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