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Boys Town National Research Hospital - Downtown Clinic

3.8 out of 5 · 20 reviews

Pediatric Neuroscience • Boys Town, NE

Clinic Type

Pediatric Neuroscience

Address

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Phone

800-652-1999

Email

clewis@answers4families.org

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

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Insurance & Payment

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Languages Spoken

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What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye (Downtown Clinic specific): 3.8 out of 5 stars (20 reviews)
  • HealthyHearing (General Hospital): 4.5 out of 5 stars (16 reviews)

Patients praise

  • Expertise and professionalism of specific physicians and medical staff
  • Comprehensive and thorough nature of testing and diagnostic services
  • Patient-centered care characterized as compassionate and informative by some families
  • Helpful and kid-friendly staff in certain departments

Common complaints

  • Difficulties with appointment scheduling and administrative processes
  • Billing and insurance authorization issues
  • Reports of poor or unprofessional customer service interaction with front-desk staff
  • Concerns regarding pediatric patient trauma or emotional distress following procedures
  • Allegations regarding research practices involving animals

"I can't stress enough how amazing Dr. Dinesh Lulla is! My daughter needed to start seeing a neurologist... Dr.Lulla made the experience so comfortable. He was so patient and listened to all my concerns."

— Birdeye User Review

"I am appalled at the incredible unprofessionalism of Nancy at the front desk in her abject refusal to assist me in making an appointment."

— HealthyHearing User Review

"The billing here is horrible. For 2 MONTHS they missed the fact that they did not accept my insurance... They said they accepted my insurance and billed it accordingly. Then out of nowhere they hit me with thousands of dollars in bills."

— Birdeye User Review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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