Boys Town National Research Hospital - Downtown Clinic
Pediatric Ophthalmology • Boys Town, NE
Clinic Type
Pediatric Ophthalmology
Address
—
Phone
800-652-1999
clewis@answers4families.org
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
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Insurance & Payment
—
Languages Spoken
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What Patients Say
Overall sentiment across review platforms: positive
- Birdeye: 3.8/5 stars (20 reviews)
- HealthyHearing: 4.5/5 stars (16 reviews)
- TrustReviewers: 4.7/5 stars (85 reviews)
Patients praise
- highly rated expertise and compassionate care from medical staff
- kid-friendly and welcoming environment
- thoroughness and clear communication from doctors during appointments
- positive experiences with specialized services such as audiology, ENT, and pediatric care
- appreciated use of technology like patient portals and telehealth for convenience
Common complaints
- occasional complaints about administrative staff, such as difficulties with appointment scheduling or reception interaction
- some reports of long wait times for appointments
"Patient, knowledgeable and efficient. Very nice to be around."
— HealthyHearing patient review"Boys Town Doctors are the best... Dr. Hoarty always takes the time necessary to discuss all of my medical tests and questions... The nurses line calls back in a very timely manner."
— TrustReviewers patient review"I am appalled at the incredible unprofessionalism of Nancy at the front desk in her abject refusal to assist me in making an appointment... What a complete and disgraceful failure of customer service."
— HealthyHearing patient review (complaint)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Certified Medical Assistant-SPARK Pediatric Weight Management Clinic (Part-Time), Boys Town — Aug 18, 2025
- Boys Town Breaks Ground on Transformational Expansion | Boys Town — Nov 13, 2025
- 2025 Boys Town Research in Review | Boys Town Research — Apr 22, 2026
- Boys Town is Omaha’s #1 Choice for Pediatrics | Boys Town National Research Hospital — Aug 1, 2025
- Boys Town National Research Hospital — Dec 22, 2025
Information sourced from the clinic's website as of July 11, 2026.
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