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Carbon Health Services - California, Brea

4.6 out of 5 · 191 reviews

Urgent Care • Brea, CA • Since 2015

About

Summary: Carbon Health is a private American healthcare provider offering primary and urgent care, including virtual urgent care, in-person visits, and at-home services. The company emphasizes a technology-first approach to streamline doctor-patient workflows and administrative processes, with capabilities for testing (cold, flu, COVID) and workplace health services. Founded in 2015 in San Francisco and headquartered in Sunnyvale, California, Carbon Health operates across multiple locations in the United States (13 offices nationwide) and has a presence in several countries. In February 2026, the company filed for Chapter 11 bankruptcy protection to address debt. Key California (Brea) context: - Carbon Health operates clinics in California as part of its nationwide network, focusing on accessible primary and urgent care with telemedicine options. - For California-specific services or schedules (including Brea), contact Carbon Health directly or visit the website for local clinic availability and appointment options.

Clinic Type

Urgent Care

Address

San Francisco, CA - Civic Center; 1390 Market St, San Francisco, CA 94102; San Francisco, CA - Market St; San Francisco, CA - CivicCenter; 1390 Market St, San Francisco, CA 94102

Phone

1 415-483-0308

Email

support@carbonhealth.com

Opening Hours

Open until 7pm (varies by location)

Services Offered

  • Urgent Care
  • Primary Care
  • Workplace Health
  • Carbon Clinical Research

Insurance & Payment

—

Languages Spoken

—

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye (Carbon Health Primary Care Brea): 4.5/5 (159)
  • Zocdoc (Carbon Health Urgent Care Brea Union Plaza): 5/5 (32)
  • Zocdoc (Dr. Naureen Tareen): 4.86/5 (151)

Patients praise

  • Professional and empathetic medical staff/physicians
  • Clean and well-maintained clinic environments
  • Easy and fast appointment booking process
  • Generally shorter wait times compared to traditional providers for many patients

Common complaints

  • Billing issues, including unexpected charges and difficulties with insurance coverage
  • Long wait times despite having appointments
  • Inconsistent customer service and poor communication regarding cancellations or prescriptions
  • Reports of feeling dismissed by medical providers

"You will 100% get DESTROYED by their billing - even if you have insurance. They will find ANY and EVERY way to charge you (even for an annual physical)."

— Birdeye Reviewer (Brea)

"Dr. Tareen is wonderful, she was very personable and I felt comfortable talking to her... Front staff and back staff were all very nice and have excellent bed side manner."

— Zocdoc Reviewer (Brea)

Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 10, 2026.

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