Bristol Health
Infectious Disease • Bristol, CT • Since 1921
About
Bristol Health (Bristol Hospital) is a nonprofit healthcare provider founded in 1921 and based in Bristol, CT. Key points: - Services: Comprehensive hospital care including emergency services, a 50,000 sq ft surgical center, maternity with single-room model, ICU, behavioral health, orthopedics/spine, breast health, sleep center, gastroenterology, diagnostic imaging (CT/PET/MRI), and inpatient/outpatient rehabilitation. - Mission: Committed to community wellness with compassionate care and advanced medical solutions. - Size & scope: 154 licensed beds; employs about 476 staff; annual revenue around $16.1 million. - Recognition: Noted for service excellence and national recognition in patient care. - Locations: Headquarters at 41 Brewster Road, Bristol, CT; additional offices in the U.S. (3 total) and the United Kingdom. - Contact: Main phone 860.585.3000. For Infectious Disease-specific services, Bristol Health would typically provide infectious disease consultations, infection prevention measures, and related outpatient testing through its hospital and specialty departments, though explicit Infectious Disease programs aren’t detailed in the summary. For precise infectious disease offerings, contact the hospital directly or visit bristolhealth.org.
Clinic Type
Infectious Disease
Address
Bristol Health Medical Group, 25 Collins Rd, Bristol, CT 06010; Bristol Hospital, 41 Brewster Road, Bristol, CT 06010
Phone
860.585.3000
rminor@bristolhospital.org
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Technology & Equipment
Insurance & Payment
—
Languages Spoken
—
FAQs
What should I prepare for my visit?
Prepare information about your medical history, medications, and questions for the provider.
What tests may be ordered?
Tests such as blood and urine tests may be ordered based on initial review.
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (Bristol Health Primary Care & Infectious Disease): 4.7/5 stars (33 reviews)
- Dr. Richard Zweig (Individual Provider): 4.9/5 stars (12-26 ratings (varies by platform))
- Dr. Bala Shanmugam (Individual Provider): 4.5/5 to 4.8/5 stars (16-21 ratings (varies by platform))
Patients praise
- Infectious disease providers Dr. Richard Zweig and Dr. Bala Shanmugam maintain high individual patient ratings
- Patients frequently describe these specific providers as thorough, professional, and knowledgeable
- Positive patient feedback regarding bedside manner and concern for patient health from infectious disease specialists
Common complaints
- Reports of poor communication and difficulty scheduling appointments or reaching office staff
- Concerns regarding staff responsiveness and patient wait times in general Bristol Health facilities
- Anecdotal reports of unsatisfactory experiences with specific non-infectious disease departments, such as counseling and surgical services
"Grateful for the time Dr. Zweig spends with me - shows real concern."
— Bristol Health Patient Review"Extremely poor experience as brand new patients. Don't waste your time. Also, whomever is copying and pasting the response to call the Customer Care Line.....they don't call back or fix anything."
— Google Review (Bristol Health Medical Care Center)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- New medical center: Bristol Health combines for efficiency | Connecticut Hospital Association | CHA — Oct 13, 2025
- Bristol Health opening new Collins Road Medical Center | News | bristolpress.com — Sep 3, 2025
- Over 72,000 Emergency Department patients tested for HIV, Hepatitis B and C in first year of scheme - Bristol Health Partners — Dec 6, 2025
- HIV detection drive sees thousands tested in A&E — Dec 4, 2025
- Bristol NHS routine HIV testing programme hailed a success | North Somerset Times — Feb 15, 2026
Information sourced from the clinic's website as of July 11, 2026.
Comparing your options?
See other infectious disease clinics in Bristol, or search the full directory by insurance, ratings, and more.