Ballad Health Medical Associates Internal Medicine
Internal Medicine • Bristol, TN
About
Internal Medicine Clinic – Bristol on Medical Park is a department of Bristol Regional Medical Center offering primary care, counseling, and mental health services to adults in Bristol, TN. The clinic provides annual wellness visits, preventive screenings, vaccinations, and behavioral health services including couples therapy, family sessions, and individual treatment, available through in-person visits, telehealth, phone sessions, and a secure MyChart portal.
Clinic Type
Internal Medicine
Address
Internal Medicine Clinic – Bristol on Medical Park, a department of Bristol Regional Medical Center, Bristol, TN
Phone
(423) 844-5100
Paula.Whitehead@balladhealth.org
Opening Hours
Not published — contact the clinic to confirm hours.
Telehealth
Available (virtual visits, quick screening, video visits)
Services Offered
Technology & Equipment
Insurance & Payment
—
Bill payment online, MyChart bill pay
Languages Spoken
—
FAQs
How to schedule an appointment?
Call (423) 844‑5100 or book online using the find-a-doctor tool.
Do you accept my insurance?
Ballad Health Medical Associates Internal Medicine accepts most major insurance providers. To confirm if we accept your insurance, please call us at (423) 844‑5100.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Ballad Health Official Site: 4.8/5 (49)
- Healthgrades: 3.7/5 (3)
Patients praise
- Professional and knowledgeable providers
- Thorough examinations and clear explanations of conditions
- Friendly and courteous office staff reported by many patients
Common complaints
- Long wait times for appointments and during visits
- Perceived lack of compassion or poor bedside manner from some staff/providers
- Difficulty with appointment scheduling or staff communication
"Best medical service provider in Bristol... The care is genuine concern for me and my family's well-being."
— LocalityBiz review for Advanced Internal Medicine"Took 16 hours to even see someone, just way too slow"
— LocalityBiz review for Ballad Health Medical Associates Internal Medicine"Very horrible bedside manner & drops patients... Would not ever subject friends or family to him."
— Healthgrades review for Dr. Jonathan DixonSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
Information sourced from the clinic's website as of July 11, 2026.
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