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Bristol | hartfordhealthcare.org | Hartford HealthCare | CT

1.7 out of 5 · 159 reviews

Primary Care • Bristol, CT

About

Hartford HealthCare is a nonprofit hospital and health system based in Hartford, Connecticut. It offers a wide network of care across nearly 500 locations in 185 cities in Connecticut, aiming to provide better, more convenient, and affordable healthcare. Key facts: - Headquarters: Hartford, CT - Network: ~500 locations in Connecticut; 4 office locations listed in Hartford - Services: Hospitals and broader healthcare services (sourced from the industry classification 80, 806; NAICS 62, 622) - Size & funding: ~4,771 employees; about $5.4B annual revenue; $150M in total funding - Contact: socialmedia@hhchealth.org; main phone lines include 877-649-3288 and 1-860-263-4100 If you’re specifically seeking information related to Bristol, CT, Hartford HealthCare is a statewide system headquartered in Hartford with facilities primarily listed in Hartford and surrounding areas; for Bristol-focused care, you may need to search for Hartford HealthCare-affiliated providers or partner hospitals in or near Bristol, CT.

Clinic Type

Primary Care

Address

22 Pine Street, Bristol, CT 06010

Phone

860.584.8291

Email

hrs@hhchealth.org

Opening Hours

Primary Care Hartford HealthCare Medical Group provides primary care from 8:00 AM - 5:00 PM Monday, Wednesday, Thursday and Friday, as well as 8:00 AM - 7:00 PM on Tuesday.

Services Offered

  • primary care
  • lab
  • radiology
  • physical rehabilitation
  • urology
  • cancer care
  • colorectal care
  • gastrointestinal care
  • wound care

Insurance & Payment

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Languages Spoken

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FAQs

What are the hours for Primary Care Hartford HealthCare Medical Group?

Open 8:00 AM - 5:00 PM Monday, Wednesday, Thursday and Friday, and 8:00 AM - 7:00 PM on Tuesday.

Social Media

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Solv Health (GoHealth Urgent Care Bristol): 4.8/5 (8,663 ratings)
  • Zocdoc (GoHealth Urgent Care Bristol): 4.46/5 (35 ratings)
  • Yelp (Hartford HealthCare Medical Group): 1.7/5 (159 ratings)

Patients praise

  • Some patients report kind and competent care from doctors and physician assistants
  • Clean and organized facilities in certain locations
  • High ratings for specific Urgent Care locations in Bristol

Common complaints

  • Scheduling issues, including appointment cancellations and difficulty securing timely visits
  • Insurance acceptance issues and billing confusion
  • Reports of poor communication or unresponsive customer care lines
  • Dissatisfaction with specific physician conduct or bedside manner

"Have had nothing but positive experiences with Dr. Li and the staff here."

— LocalityBiz (Review of Hartford HealthCare Medical Group Primary Care)

"Extremely poor experience as brand new patients. Don't waste your time. Also, whomever is copying and pasting the response to call the Customer Care Line.....they don't call back or fix anything."

— Birdeye (Review of Bristol Health Medical Care Center)

Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 10, 2026.

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