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Department of Urology - Patient Care - Montefiore Einstein

Urology • Bronx, NY

About

The Department of Urology at Montefiore Einstein in Bronx, NY provides comprehensive urological care for adults and children, treating conditions of the bladder, urethra, pelvis, prostate, and related areas. The department offers advanced minimally invasive and robotic surgery, genitourinary cancer screening and treatment, pediatric urology, male sexual dysfunction treatment, and urogynecology services. The department conducts clinical trials and research in urological conditions.

Clinic Type

Urology

Address

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Phone

1-800-636-6683

Email

development@einsteinmed.org

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Urology

Insurance & Payment

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Languages Spoken

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Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • U.S. News & World Report (Urologists): 5/5 (7 reviews)
  • Zocdoc (Dr. Kara Watts): 4.94/5 (16 reviews)
  • Vitals (Dr. Norman Z. Kahan): 5.0 (2 reviews)

Patients praise

  • Highly regarded clinical expertise and leadership
  • Positive experiences with individual urology specialists
  • Modern, state-of-the-art treatment technology
  • Professional and polite care from specific providers

Common complaints

  • Long wait times
  • Unprofessional or uncaring staff interactions
  • Lack of communication from hospital staff
  • Facility cleanliness concerns

"Utterly unprofessional everytime I come here and on this occasion the staff is uncaring and neglectful."

— MyMediTravel (Patient review of Montefiore Medical Center)

"Dr Sapan Poiepalle,has been my Dr for many years.He is polite, courteous, and listened to any concerns.I would not see another Dr unless he's unavailable."

— rater8 (Patient review of Dr. Sapan Polepalle)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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