Home/Brookline/Primary Care/Family Medicine in Brookline, MA - Primary Care | Physicians

Family Medicine in Brookline, MA - Primary Care | Physicians

4.6 out of 5 · 749 reviews

Primary Care • Brookline, MA

About

Primary Care

Brigham and Women’s Primary Care Associates of Brookline; 1 Brookline Place, Brookline, MA 02445

857-307-4400

mghpfr@mgb.org

Not published — contact the clinic to confirm hours.

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Overall sentiment across review platforms: mixed

Patients praise

high patient trust and confidence in clinical skills
providers described as attentive, thorough, and compassionate listeners
positive rapport and feeling treated with respect/care by specific physicians
efficient communication and prompt follow-up from certain doctors
willingness of some providers to spend adequate time with patients despite systemic pressures

Common complaints

administrative and billing issues, including unexpected charges and billing errors
difficulties with scheduling appointments and unresponsive office staff
perceived dismissiveness or lack of empathy from some providers and staff members
long wait times or feeling rushed during appointments
frustration with referral processes and lack of communication regarding test results

"She cares. She listens. She acts in the patient's best interest. This is an amazing physician who is a generalist in an age of specialists."

— Vitals Review

"Administrative errors and improper coding for insurance bills should now cost me over a thousand dollars for a test I could have ordered online."

— LocalityBiz Review

"Dr. Tharayil is an absolutely AMAZING PCP - she is brilliant, listens intently, always spends a lot of time and I trust her implicitly."

— Mass General Brigham Patient Review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].