Ear, Nose, and Throat Center/Otolaryngology
Otolaryngology (ENT) • Buffalo, NY
Clinic Type
Otolaryngology (ENT)
Address
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Phone
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Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
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Insurance & Payment
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Languages Spoken
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What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (Dr. Raymond V. Paolini Jr.): 4.4/5 (93)
- WebMD (Dr. Ernesto Diaz-Ordaz): 4.5/5 (4)
- Healthgrades (Dr. Edward Niemiec): 4.8/5 (4)
- Healthgrades (Dr. Robin Miller): 4.5/5 (12)
Patients praise
- Highly skilled, knowledgeable, and effective physicians who successfully diagnose and treat conditions
- Caring, compassionate, and attentive bedside manner reported by many patients for specific doctors
- Prompt and concise communication when resolving medical questions for some patients
- Thorough examination processes and clear explanations of medical conditions and treatments
Common complaints
- Long wait times and difficulty scheduling appointments
- Reports of rude, unprofessional, or dismissive staff and office communication issues
- Bedside manner concerns, including doctors perceived as confrontational, flippant, or uncompassionate
- Billing disputes and lack of clarity regarding procedures
- Inconvenient office policies or lack of information about office location changes
"Dr. R. Paolini and his clinical + office staff have saved my life, literally and figuratively... I couldnt be happier with the level of care and quality of care at this location."
— Patient review of Dr. Raymond V. Paolini Jr."He is the cruelest doctor EVER... he was being sarcastic by repeatedly saying P-E-R-M-A-N-E-N-T-L-Y several times while I continue to cry."
— Patient review of Dr. Ernesto Diaz-Ordaz"My mother was rushed to the hospital... Dr Campione was called in, he was extremely rude towards myself, by brother and my mother. He seemed very rushed... horrible bed side manor!"
— Patient review of Dr. Peter A. CampioneSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- BUFFALO OTOLARYNGOLOGY GROUP PC - Ear Nose & Throat — Jun 24, 2026
- | Ear, Nose and Throat Specialists | Amherst ENT — Jan 20, 2026
- Troy Woodard, MD - ECMC Hospital | Buffalo, NY — Dec 13, 2025
- Woodard named chair of otolaryngology - UBNow: News and views for UB faculty and staff - University at Buffalo — Dec 1, 2025
Information sourced from the clinic's website as of July 11, 2026.
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