Providence Saint Joseph Medical Center
Neurology • Burbank, CA • Since 1944
About
Summary: Neurology services at Providence Saint Joseph Medical Center in Burbank offer comprehensive neurology care within a Catholic, nonprofit hospital setting. The 446-bed facility, part of Providence Health & Services, provides diagnostic evaluation, treatment, and support across neurological conditions. Key points: - Location: 501 South Buena Vista Street, Burbank, CA 91505 (near The Walt Disney Company campus) - Affiliation: Providence Health & Services; Catholic hospital - Accreditation: CARF - Focus areas likely include neuroscience operations and medical coordination through the center’s leadership (e.g., Terry Walker, Director of Neuroscience Operations)
Clinic Type
Neurology
Address
501 S Buena Vista St, North Tower, 1st Floor, Burbank, CA 91505
Phone
818-847-6049
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Opening Hours
Not published — contact the clinic to confirm hours.
Emergency Care
Emergency care: yes (linked from emergency care page)
Services Offered
Team
Insurance & Payment
Languages Spoken
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Awards & Accreditations
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Yelp: 2.6/5 stars (783 reviews)
- Providence official website: 4.8/5 stars (6,504 ratings)
- Healthgrades: 71% (Patient Experience Rating)
Patients praise
- recognized as a high-performing hospital for neurology and neurosurgery by U.S. News & World Report
- efficient systems noted by some patients
- praise for nursing staff communication and care in certain experiences
- comprehensive care services offered through the Neuroscience Institute
Common complaints
- reports of rude or unprofessional office staff
- concerns about poor communication or lack of compassion from some providers
- perceived dismissiveness regarding patient conditions
- delays in responsiveness when assistance is requested in-hospital
- isolated reports of misdiagnosis
"Incompetent providers. Arrogant and unprofessionla staff, terrible bedside manners. Misdiagnosed multiple family members. Stay away if you can"
— WebMD review"The front office staff is so rude and unprofessional. Dr. Faisal couldn’t have cared less about my condition and dismissed it. Turns out he was wrong. Do not recommend. No compassion at all!"
— Healthgrades review of a specific neurologist"The staff at Providence St Joseph was amazing. Very efficient system."
— Yelp reviewSynthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].
In the News
- Providence’s three San Fernando Valley hospitals ranked among the best in the region by U.S. News & World Report — Jul 28, 2025
- Providence Saint Joseph Earns Highest Stroke Certification from The Joint Commission — Jul 1, 2026
- Providence Saint Joseph Medical Center introduces innovative Inspire therapy for sleep apnea — Mar 31, 2026
- Providence’s three San Fernando Valley hospitals ranked among the best in the region by U.S. News & World Report — Jul 30, 2025
- Providence’s three San Fernando Valley hospitals ranked among the best in the region by U.S. News & World Report — Jul 29, 2025
Information sourced from the clinic's website as of July 10, 2026.
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