Provider directory - Great River Health
Primary Care • Burlington, IA • Since 1895
About
Great River Health is a nonprofit regional health care system headquartered in West Burlington, Iowa. It serves southeast Iowa, west-central Illinois, and northeast Missouri and operates a network of hospitals, clinics, and related health services. Key points relevant to a provider directory: - Core locations in Iowa include Southeast Iowa Regional Medical Center facilities in Fort Madison and West Burlington, plus clinics in Burlington, Fort Madison, Keokuk, Mediapolis, Mount Pleasant, New London, Wapello, Wayland, West Burlington, and Winfield. - Other entities/affiliates: Heritage Family Pharmacy, Heritage Park Pharmacy, Heritage Partners Pharmacy; Heritage Medical Equipment & Supplies; Universal Therapy Group. - Address/leadership: HQ at 1221 South Gear Avenue, West Burlington, IA 52655. Main contact: publicrelations@greatriverhealth.org or phone 319-768-1000. - Organization type: Nonprofit hospital/health care system with multiple facilities and clinics across the region. - Useful for provider directory: network includes Southeast Iowa Regional Medical Center locations, several Iowa clinics, and associated pharmacies and therapy/equipment providers. If you need a specific provider list (names, specialties, addresses, and contact details) from the Great River Health network for Burlington, I can compile a focused directory extract.
Clinic Type
Primary Care
Address
1221 South Gear Avenue, West Burlington, IA 52655, US
Phone
(319) 768-1000
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Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Insurance & Payment
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Languages Spoken
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Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- RateMDs: 2.1 out of 5 stars (9 reviews)
- Vivian Health: 3.0 out of 5 stars (15 reviews)
- Trustburn: 2.4 out of 5 stars (60 reviews)
- Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS): 86 out of 100 (linear mean score) (661 surveys (2019))
Patients praise
- some patients report positive experiences with attentive nurses and staff
- occasional praise for specific care providers
- some patients report feeling well-cared for in specific departments
Common complaints
- reports of unprofessional or rude staff and doctors
- concerns regarding misdiagnosis and quality of care
- complaints about communication and billing issues
- some negative feedback on nursing care and responsiveness
"Great facility! Nurses were very attentive to my needs. Food was even good! Had wonderful care."
— RateMDs"This is honestly the worst Hospital in the entire United States. They don't care about you nor do they care about your well-being."
— Trustburn"I had a very good experience. Krystal was thorough, explained things very well, and showed concern for my situation. I left with a very positive feeling."
— Great River Health websiteSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Great River Mental Health Therapy Clinic | Daily Gate City - Keokuk, Iowa | mississippivalleypublishing.com — Jun 26, 2026
- Great River Health launches MyChart patient portal | The Hawk Eye - Burlington, Iowa | mississippivalleypublishing.com — Jun 8, 2026
- Great River Health new hub-and-spoke model to bring maternal care to Lee County — Jan 9, 2026
Information sourced from the clinic's website as of July 11, 2026.
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