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Ear, Nose, and Throat Services Locations

Otolaryngology (ENT) • Butler, PA

About

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Clinic Type

Otolaryngology (ENT)

Address

—

Phone

18005338762

Email

—

Opening Hours

Not published — contact the clinic to confirm hours.

Website

https://www.upmc.com/services/ear-nose-throat/locations

Services Offered

  • Ear, Nose, and Throat (ENT) Care
  • Otolaryngology
  • Swallowing disorders
  • Balance disorders
  • Hearing and audiology
  • Speech-language pathology
  • Pediatric ENT care
  • Minimally invasive techniques
  • Advanced ENT treatments

Technology & Equipment

  • minimally invasive techniques
  • advanced diagnostic and treatment methods for ENT conditions

Insurance & Payment

—

Languages Spoken

—

Photos

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What Patients Say

Overall sentiment across review platforms: mixed

  • WebMD and Vitals: 4.4-4.5 out of 5 stars (7-8 ratings reported on provider profile platforms)
  • Yelp: Low ratings (e.g. 2.0 stars reported) (4 reviews)

Patients praise

  • Comprehensive and thorough explanations of conditions and treatments
  • Compassionate and attentive care from the provider (specifically Dr. Welker)
  • Effectiveness of treatments for chronic issues like allergies and ear infections
  • Staff described as kind and helpful by some patients

Common complaints

  • Rude or condescending interactions with staff and providers
  • Issues with office management and scheduling delays
  • Concerns over billing and collection practices
  • Reports of long wait times for appointments or during office visits

"Dr. Welker is a great doctor. He doesn't rush in and out of the room like most doctors. He takes the time to throughly explain things and answers all questions."

— Vitals review

"Their billing department is rude and their collection attempts even more so. Suffering severe financial..."

— Yelp review

"This office was AMAZING with my daughter... Dr. Welker was stupendous, he explained what he was doing for her and was just, truly great."

— LocalityBiz review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

In the News

Information sourced from the clinic's website as of July 11, 2026.

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