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Family Practice of Cadillac

4.3 out of 5 · 59 reviews

Internal Medicine • Cadillac, MI

About

Family Practice of Cadillac in Cadillac, Michigan offers comprehensive primary care including general medicine, internal medicine, pediatrics, geriatrics, minor surgery, gynecology, and social sciences. The practice provides family-centered healthcare with extended weekday hours until 8 pm and weekend morning appointments, along with preventive health services, annual wellness visits, urgent care, and telehealth options.

Clinic Type

Internal Medicine

Address

Cadillac, Michigan

Phone

Appointments: (231) 775-9741

Email

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Opening Hours

Extended weekday hours until 8 pm; open on weekend mornings

Telehealth

TeleVisit available (portal login required)

Services Offered

  • general medicine
  • internal medicine
  • pediatrics
  • geriatrics
  • minor surgery
  • gynecology
  • social sciences
  • family-centered healthcare

Team

  • Sergei V. Shumaster, M.D., Board certified by the American Board of Family Medicine; graduated Northern Illinois University; medical degree from St. Matthew’s University School of Medicine; residency at Munson Medical Center through Michigan State University College of Medicine; joined Family Practice of Cadillac May 2018 — Physician
  • Elizabeth S. Hicks, D.O., D.O.; medical degree from Touro University College of Osteopathic Medicine; residency at Spartanburg Regional in South Carolina and Community Health Center of Branch County in Coldwater, Michigan; board certified by American Osteopathic Board of Family Physicians — Physician

Insurance & Payment

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Languages Spoken

  • English
  • Russian
  • Russian (Dr. Shumaster fluent in Russian)

FAQs

Do you have extended weekday hours and weekend mornings?

Yes, extended weekday hours until 8 pm and open on weekend mornings.

Social Media

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Yelp: 3.5/5 (Yelp) (4 reviews)
  • Healthgrades: 1/5 (Healthgrades) (1 review)
  • Birdeye: 4.4/5 (Birdeye) (54 reviews)

Patients praise

  • Doctors noted as professional and high-quality
  • Some patients report long-standing, positive doctor-patient relationships
  • Some physicians are described as good listeners and caring

Common complaints

  • Difficulty scheduling appointments
  • Poor customer service/unfriendly front desk staff
  • Complaints regarding patient acceptance/denial of care without explanation
  • Issues with prescription fulfillment and administrative accountability

"Very professional and a high quality doctor.. Always got treated with sympathy and carriness towards my situation.."

— Doctor.com review by Patrick H.

"Refusing to accept and treat a patient is not unusual, but to give absolutely no real why, is certainly not the way to treat people... Where’s the FAMILY in this practice????"

— LocalityBiz review by colleen curtisbodnar

"The Doctors are Aok i can neverget an app. the front staff some days great most days not so great"

— Yelp review by Larry K.

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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