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Behavioral and Mental Health Near Me in Caledonia, WI - Ascension

Psychiatry • Caledonia, WI

About

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Clinic Type

Psychiatry

Address

3805b Spring St Ste 240 Mount Pleasant, WI 53405

Phone

(262) 687-7500

Email

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Opening Hours

Not published — contact the clinic to confirm hours.

Website

https://healthcare.ascension.org/find-care/specialty/behavioral-and-mental-health/caledonia--wisconsin

Services Offered

  • Behavioral Health
  • Psychiatry
  • Child & Adolescent Psychiatry
  • Video visits available
  • Accepting new patients

Team

  • Raye M Serratos — APNP, PMHNP
  • Joseph T Bergs, Psychiatry — MD

Insurance & Payment

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Languages Spoken

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Social Media

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Photos

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What Patients Say

Overall sentiment across review platforms: mixed

  • Ascension Official Website: 4.5 to 5.0 out of 5 stars (provider-specific) (varies by provider (from dozens to hundreds of reviews))
  • Care Transparency: 86/100 (hospital-wide patient satisfaction) (N/A)
  • ComplaintsBoard: 1.2 to 2.5 stars (low) (33 total reviews (consumer board))

Patients praise

  • high patient satisfaction scores for specific providers (often 4.5+ out of 5 stars)
  • availability of diverse behavioral health specialists including psychologists and social workers
  • general hospital facility satisfaction scores frequently above average

Common complaints

  • billing and insurance coordination issues
  • unreliable scheduling and appointment cancellations
  • poor customer service and long phone hold times

"Their billing/ customer service department is terrible!"

— ComplaintsBoard

"Frequent complaints about unreliable scheduling and canceled appointments causing missed care."

— PissedConsumer

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

In the News

Information sourced from the clinic's website as of July 11, 2026.

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