Arthritis Care & Rheumatology - Mount Auburn Hospital
Rheumatology • Cambridge, MA
About
Arthritis Care & Rheumatology at Mount Auburn Hospital in Cambridge focuses on diagnosis and treatment of joint, muscle, and autoimmune conditions. The program leverages Mount Auburn’s teaching hospital resources and accessibility in Cambridge, aiming to provide comprehensive, patient-centered rheumatology care within the Mount Auburn Hospital system. For specific services, specialists, appointment options, or to verify current providers (e.g., rheumatologists, foot and ankle, or related departments), consult the Mount Auburn Hospital website or contact the hospital directly.
Clinic Type
Rheumatology
Address
300 Mount Auburn Street, Suite 513, Cambridge, MA 02138
Phone
617-576-1102
mdecourc@mah.harvard.edu
Opening Hours
Mon-Fri 8am-6pm
Services Offered
Insurance & Payment
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Bill Pay, Pay a Bill
Languages Spoken
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FAQs
What conditions do you treat in the Arthritis Care & Rheumatology program?
We specialize in treating autoimmune conditions that affect joints, tendons, bursas and ligaments, including systemic lupus erythematosus, polymyalgia rheumatica, vasculitis, scleroderma, osteoarthritis, tendonitis and bursitis.
Awards & Accreditations
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- U.S. News & World Report (for Dr. Lisa Fitzgerald): 5/5 (31 reviews) (31 reviews)
- U.S. News & World Report (for Dr. Shiv T. Sehra): 4/5 (16 reviews) (16 reviews)
- Vitals (for Dr. Lucille Shore-Schein): 3.6/5
- Vitals (for Dr. Alisha Lakhani): 2.3/5
Patients praise
- Some rheumatologists are highly rated for clear communication and professional expertise
- Overall patient experience ratings for specific physicians are often positive (e.g., 4/5 or 5/5 scores)
Common complaints
- Administrative and billing issues, including difficulty with insurance processing and unhelpful communication
- Concerns regarding bedside manner, including reports of doctors feeling rushed, dismissive, or condescending
- Reports of feeling unheard or that the physician was not thorough in evaluating symptoms
- Occasional reports of professional distraction during appointments
"Never been treated so poorly from a physican! During the Q&A she rushed through the questions that I could barely gather my thoughts or answers."
— Vitals review for Dr. Lucille Shore-Schein"She seemed distracted by her smart watch which may have contributed to inaccurate after visit notes... I also felt like she had drawn conclusions before we even met."
— Vitals review for Dr. Alisha Lakhani"I am continuously having billing issues with your billing office. Insurance claims aren't properly being processed. The billing office nor the doctor's office follows up."
— BBB Complaint regarding Mount Auburn Hospital billingSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
Information sourced from the clinic's website as of July 11, 2026.
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