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Mercy Primary Care

4.8 out of 5 · 589 reviews

Family Medicine • Cape Girardeau, MO • Since 1886

About

Summary: - Mercy is a nonprofit Catholic health system with a large presence in the Midwest and beyond. It operates 40+ hospitals (over 44 total across multiple states) and 700+ physician/outpatient clinics, employing thousands of staff. - Founded in 1886 (Sisters of Mercy heritage) and headquartered in Chesterfield, Missouri. - Website: mercy.net. Contact numbers and several Missouri addresses are listed, including locations in Lebanon, St. Louis, Troy, and Springfield, MO. - Notable context: Mercy is one of the largest Catholic health systems in the U.S., with extensive healthcare services across hospitals, clinics, and outpatient care. Note: The user query mentions “Mercy Primary Care - 817 S Mount Auburn Cape Girardeau,” which does not appear in the provided location list.

Clinic Type

Family Medicine

Address

817 S. Mount Auburn Road, Suite 100

Phone

(573) 519-4500

Email

disabilityaccommodations@mercy.net

Opening Hours

Thu 8:00 AM – 4:00 PM; Fri 8:00 AM – 12:00 PM; other hours not listed

Services Offered

  • primary care
  • walk-in care
  • pediatric well-child visits
  • immunizations
  • preventive care
  • same-day appointments
  • annual wellness visits
  • in-office lab
  • imaging
  • pharmacy services
  • lab tests
  • care for ongoing health conditions
  • school and sports physicals
  • MyMercy app
  • comprehensive testing

Technology & Equipment

  • MyMercy app
  • in-office lab
  • imaging services

Insurance & Payment

—

Phone payment, in-person payment, online bill pay

Languages Spoken

  • English

Current Offers

New Patient Offer

FAQs

What services are offered at Mercy Primary Care — 817 S Mount Auburn?

Comprehensive primary care including preventive care, same-day and walk-in care, immunizations, labs, imaging, and more.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Mercy.net (for a specific provider at this location): 4.8 out of 5 stars (based on 589 patient ratings) (589)
  • US News Health (for hospital primary care physicians): 5 out of 5 stars (3)

Patients praise

  • high patient satisfaction ratings for some individual providers
  • favorable feedback on the friendliness and professionalism of front-office and check-out staff
  • efforts to expand access to primary care and community-focused provider relationships

Common complaints

  • instances of perceived lack of interest from providers
  • frustrations with administrative processes, such as lost appointments, slow follow-ups, and scheduling delays
  • concerns regarding accuracy of diagnostic assessments during appointments

"The care I receive at this facility is the best care I've ever received."

— Mercy.net patient comment

"Ladies upfront and at checkout were awesome! Dr. I showed no interested in helping me and blew me off as a patient."

— LocalityBiz review (Note: specifically mentions a heart/vascular clinic, which may be associated with the broader Mercy system in the area)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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