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SIH Center for Medical Arts

4.2 out of 5 · 265 reviews

Internal Medicine • Carbondale, IL

Clinic Type

Internal Medicine

Address

—

Phone

618-549-5302

Email

—

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

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Insurance & Payment

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Languages Spoken

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Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Illinois Hospital Report Card / Healthgrades: 68% recommendation rate (inpatient); 61% patient experience rating (Healthgrades) (N/A (Standardized survey))
  • Birdeye (SIH Center for Medical Arts): 3.6 out of 5 stars (131 reviews)
  • Birdeye (SIH Cancer Institute): 4.8 out of 5 stars (134 reviews)

Patients praise

  • Compassionate and caring individual physicians and nursing staff
  • Professional and thorough care in specialized departments like cancer treatment and reconstructive surgery
  • Helpful and professional interactions in certain specialty care units

Common complaints

  • Billing and insurance processing concerns
  • Long wait times for appointments and imaging results
  • Reports of rude or dismissive staff and communication issues
  • Dissatisfaction with emergency department triage and diagnostic thoroughness
  • Difficulty reaching administrative staff for issue resolution

"Words express how very compassionate and caring Dr. Korte has been to me and my family. He took such excellent care of my husband and myself for years."

— Birdeye (Patient Review)

"I had to call the office 2x before the office would work on expediting the reading of the imaging. The result was finally read over 3 weeks later... Patients should be advised prior to ordering imaging that a 3+ week timeframe is to be expected."

— BBB Complaint

"I was not physically examined... The physician stated they did not have the capability to perform any imaging. I was given a single pain pill and discharged."

— Birdeye (Patient Review)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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