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Psychiatrists and Psychiatric Nurses in Carbondale, IL

Psychiatry • Carbondale, IL

Clinic Type

Psychiatry

Address

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Phone

+13313204164

Email

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Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

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Team

  • Dr. Zainab Saherwala, DO (Doctor of Osteopathic Medicine) — Psychiatrist
  • Dr. Shah, Board-certified in psychiatry — Psychiatrist
  • Carrie Helle, Nurse Practitioner — Board-Certified Psychiatric & Family Nurse Practitioner
  • Dr. Ronil Shah, Board-certified in psychiatry — Psychiatrist

Insurance & Payment

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Languages Spoken

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Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Healthgrades (Rachael Johnson, PMHNP-BC): 5/5 stars (1 review)
  • US News Doctors (Dr. John Lancas): 5/5 stars (Overall patient experience) (43 reviews)
  • WebMD Care (Kasey Harner, NP): 5/5 stars (6 ratings)
  • Healthgrades (Dr. Priyanka Baweja): 3/5 stars (2 reviews)

Patients praise

  • Providers described as patient, attentive, and good listeners
  • Appreciation for providers who do not judge and offer sound guidance
  • Some practitioners noted as being kind, smart, and a blessing to patients

Common complaints

  • Reports of dismissive or non-therapeutic experiences with some therapists
  • Concerns regarding billing practices or perceived lack of care quality at certain facilities
  • Reports of toxic communication or unprofessional conduct in specific instances

"Rachael was a joy to talk with. She was patient with and carefully listened to me... If you are in the Southern Illinois area and you're looking for a wonderful PMHNP, she is a wonderful choice."

— Healthgrades patient review (Rachael Johnson, PMHNP-BC)

"She actually listens, gives advice, and overall a very good Dr."

— WebMD Care patient review (Kasey Harner, NP)

"Twice now they put me with a therapist who didn't do therapy. They only chatted about mundane things. No use of any modalities or styles of therapy."

— Rehab.com patient review (Centerstone)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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