WellSpan Family Medicine
Primary Care • Carlisle, PA • Since 1880
About
WellSpan Health is a nonprofit health system serving South Central Pennsylvania and northern Maryland, headquartered in York, PA. It employs about 5,936 staff and reports roughly $3.7 billion in annual revenue. The system operates a clinically integrated network of about 3,000 aligned physicians and practice providers. For patients in Carlisle, WellSpan offers family medicine services through its local providers as part of its broader network, with a focus on high quality and safety to keep communities healthy.
Clinic Type
Primary Care
Address
45 Monument Road, Suite 200, York, PA 17403, US
Phone
800-840-5905
gratitude@wellspan.org
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
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Insurance & Payment
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Languages Spoken
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Social Media
What Patients Say
Overall sentiment across review platforms: mixed
- Google My Business: 3.5/5 stars (Google My Business) (16 reviews)
- Healthgrades (Dr. Ryan Crim): 4.9/5 stars (48 reviews)
- Healthgrades (Dr. Kent Copeland): 1.0/5 stars (1 review)
Patients praise
- Attentive and professional medical staff
- Personalized and thorough care from specific doctors such as Dr. Ryan Crim
- Warm and welcoming office environment
- Convenience of location for some patients
Common complaints
- Long wait times
- Difficulty scheduling appointments
- Concerns regarding billing/insurance coverage and unexpected costs
- Specific patient dissatisfaction with certain providers regarding treatment of chronic pain or repeat testing procedures
"Dr. Crim is a wonderful doctor. Always makes you feel like he is actually interested in you and your life/health. He never makes you feel like you are taking up his valuable time..."
— Healthgrades Patient Review"I was not notified until after the fact that I was being charged so exorbitantly. Bloodwork should be covered, but now I have an $400 bill for nothing more than her convenience..."
— Patient Experience ReportSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- WellSpan opens Carlisle hospital, expanding emergency care in a growing Cumberland County — May 5, 2026
- WellSpan Health opens Carlisle hospital, expanding — May 5, 2026
- WellSpan Health opens 3rd hospital this year — May 5, 2026
- WellSpan Health opens Carlisle mini-hospital | ABC27 — Apr 8, 2026
- WellSpan Carlisle Hospital Now Open in South Middleton Township - Franklin County Free Press — May 7, 2026
Information sourced from the clinic's website as of July 11, 2026.
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