Carmel Hills Care Center
Skilled Nursing Facility • Carmel, CA • Since 2004
About
Carmel Hills Care Center is a privately held skilled nursing facility in Monterey, California, founded in 2004. It is State of California licensed and Federally certified, offering comprehensive rehabilitation and therapy services (physical, occupational, speech, and outpatient therapy), nursing care, wound care, IV medications, restorative nursing, end-of-life care, and dietary services. The center emphasizes a comfortable, quiet setting near Community Hospital of the Monterey Peninsula and operates with 2 offices in Monterey. HQ located at 23795 W. R. Holman Hwy, Monterey, CA 93940. Phone: 831-624-1875 / 831-624-7138. Annual revenue around $10 million; about 19 employees (growth noted). Website: carmelhillscarecenter.com.
Clinic Type
Skilled Nursing Facility
Address
Monterey, California
Phone
831-624-1875
kreynolds@carmel-hills.com
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Insurance & Payment
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Languages Spoken
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Photos
What Patients Say
Overall sentiment across review platforms: mixed
- CMS Care Compare/NursingHomeDatabase.com: 5/5 (CMS Overall Rating as of May 2026)"},reviewCount:{citations:,confidence:
- SeniorCare.com"}},{rating:{citations:,confidence:: 4.4/5.0"},reviewCount:{citations:,confidence:
Patients praise
- High staffing levels and nursing hours per resident
- Compassionate hospice and end-of-life care reported by some families
- Overall CMS rating of 5 stars (as of May 2026)
- High performing in short-term and long-term care ratings
Common complaints
- Allegations of theft of personal belongings
- Staff professionalism and responsiveness concerns
- Reports of ignored requests for help
- Concerns about food quality
Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].
In the News
- Carmel Hills Care Center among top-rated nursing homes in the U.S. — Nov 18, 2025
- Monterey County best nursing homes ranked by Newsweek for 2026 — Oct 26, 2025
- Carmel Valley Manor Offers Long-Term Care in a Warm, Inviting Setting — Dec 3, 2025
- Carmel Valley Manor Offers Long-Term Care in a Warm, Inviting Setting | citybiz — Nov 6, 2025
- Carmel Valley Manor Leads Monterey County to 'Blue Zones' Community® Designation — Oct 6, 2025
Information sourced from the clinic's website as of July 10, 2026.
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