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Otolaryngology in Carrollton, GA - Find a Doctor

Ear, Nose and Throat (Otolaryngology) • Carrollton, GA

Clinic Type

Ear, Nose and Throat (Otolaryngology)

Address

150 Clinic Avenue, Ste 201, Carrollton, GA 30117

Phone

770-832-1488

Email

jmchris@emory.edu

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

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Team

  • William Bradley Gambrell, MD — Head and Neck Surgery, Otolaryngology
  • Leland Mark Gustafson, MD — Head and Neck Surgery, Otolaryngology
  • Christopher Wilkes Harper Jr., MD — Otolaryngology
  • John Christopher Pezold, MD — Head and Neck Surgery, Otolaryngology

Insurance & Payment

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Languages Spoken

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Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye (aggregating Google reviews): 4.4/5 stars (153 reviews)
  • WebMD (Dr. Mark Gustafson): 5/5 stars (7 ratings)
  • WebMD (Dr. William Gambrell): 4/5 stars (8 ratings)
  • U.S. News & World Report (Dr. John C. Pezold): 3/5 stars (14 reviews)
  • U.S. News & World Report (Dr. L. M. Gustafson): 5/5 stars (19 reviews)

Patients praise

  • patients appreciate the expertise and caring demeanor of physicians such as Dr. Gustafson and Dr. Pezold
  • some patients report successful surgical outcomes and effective treatments
  • physicians are described as knowledgeable, encouraging, and kind by satisfied patients

Common complaints

  • reports of unprofessional or rude administrative and front-office staff
  • concerns regarding long wait times and poor office organization
  • isolated negative accounts regarding specific physician interactions or billing experiences

"I recently had a septoplasty done with Dr. Pezold, and this could not have been a better experience... Dr. Pezold himself was extremely encouraging, knowledgeable, and kind."

— Birdeye/Google Review

"I had a terrible experience with this dr office. The ladies that check you in were extremely rude... Would NOT recommend this office."

— LocalityBiz/Bippermedia Review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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