Home/Carrollton/Internal Medicine/Primary Care in Carrollton, TX | Baylor Scott & White Health

Primary Care in Carrollton, TX | Baylor Scott & White Health

Internal Medicine • Carrollton, TX

About

Internal Medicine

400 W Lyndon B Johnson Fwy Ste 200, Irving, TX 75063

469.800.7100

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Not published — contact the clinic to confirm hours.

Schedule a virtual

Not specified

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Is this clinic accepting walk-ins?

Not accepting walk-ins

Overall sentiment across review platforms: mixed

Patients praise

High satisfaction with individual primary care physicians, including bedside manner and willingness to listen
Positive feedback regarding quality of care and staff friendliness in certain urgent care and primary care settings
Patients feeling comfortable and well-cared for by specific long-term doctors

Common complaints

Billing and insurance coding concerns, particularly disputes over diagnostic versus routine charges
Difficulty scheduling appointments and reaching doctors directly
Reports of poor customer service and unresponsiveness from staff
Complaints about hospital emergency room wait times, staffing, and communication issues

"I dont feel like I am seeing my doc but a family member, which means that he makes me feel very comfortable and so does his staff."

— Healthgrades (Patient review for Dr. John Bailey)

"Overall the care of the providers is very good, they listen and attempt to make sure you're ok. The billing is a nightmare."

— Better Business Bureau (Customer review for Baylor Scott & White Health)

"Unfortunately it is about money & not patient care"

— PissedConsumer (Customer review for Baylor Scott & White Health)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.