Home/Casper/Nephrology/Nephrology in Casper, WY - Find a Doctor | Banner Health

Nephrology in Casper, WY - Find a Doctor | Banner Health

4.8 out of 5 · 183 reviews

Nephrology • Casper, WY

About

Nephrology

419 South Washington Street, Suite 201A, Casper, WY 82601

307-237-5047

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Not published — contact the clinic to confirm hours.

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Overall sentiment across review platforms: mixed

Banner Health Provider Profile (Annette Russell, PA-C): 4.8/5.0 (183 ratings)
Banner Health Provider Profile (Dr. Kumari Usha, MD): 4.7/5.0 (214 ratings)
Banner Health Provider Profile (Dr. Hithem Fargaly, MD): 4.7/5.0 (54 ratings)
Banner Health Provider Profile (Dr. Samuel Chakola, MD): 4.9/5.0 (107 ratings)

Patients praise

High patient ratings for individual nephrology providers (generally 4.7-4.9 out of 5 stars)
Providers described as thorough, knowledgeable, compassionate, and professional
Patients appreciate doctors who take time to explain treatment plans and lab results effectively
Specific praise for continuity of care and proactive health management from nephrology staff

Common complaints

Concerns regarding overall quality of care since Banner Health acquired the local medical center
Complaints about long wait times and communication issues with administrative/front desk staff
Reports of frustration with medication refill processes and call center services
Instances of perceived unprofessional behavior by staff members
Issues with access to medical records and patient portal limitations for minors

"Dr. Usha is so thoughtful and thorough. Spends time to help you prepare for what is coming my way."

— Banner Health Patient Review

"Dr. Chakola cares about my health and welfare as much as I do. He gives me excellent and perfect care..."

— Banner Health Patient Review

"Doctors are great, but Banner is the absolute worst. You can’t even call the front desk to get anything done just a call center..."

— Birdeye Review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].