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MercyOne Cedar Falls Family Medicine

2.6 out of 5 · 71 reviews

Internal Medicine • Cedar Falls, IA • Since 1998

About

MercyOne Cedar Falls Family Medicine is a MercyOne-affiliated primary care practice in Cedar Falls, IA. As part of the MercyOne network (a nonprofit, Catholic health system owned by Trinity Health), it offers general family medicine services, regular checkups, preventive care, and access to online medical records, test results, and appointment scheduling. MercyOne provides a no-cost annual wellness exam for adults without an advance directive. For location specifics, MercyOne operates multiple clinics in Iowa and nationwide, with Cedar Falls being one of its affiliated sites under the MercyOne umbrella. For exact address, hours, and to book an appointment, visit mercyone.org or contact the Cedar Falls location directly.

Clinic Type

Internal Medicine

Address

516 S. Division St. Suite 110, Cedar Falls, IA 50613

Phone

(not provided in extracted text)

Email

todd.mizener@mercyone.org

Opening Hours

8:00am - 5:00pm

Telehealth

Offers Virtual Visits

Services Offered

  • Primary Care
  • Maternal Fetal Medicine Care
  • Family Medicine

Team

  • Eric Pitts, PA-C — PA-C
  • Hannah Carlsen, DO — DO
  • Sarah Terronez, DO — DO
  • Paula Moore, ARNP — ARNP

Insurance & Payment

—

Languages Spoken

  • English

FAQs

What primary care services are offered at MercyOne Cedar Falls Family Medicine?

A primary care provider can perform annual wellness visits, annual well-child visits, routine age-appropriate screenings, sick visits, administer immunizations, manage chronic pain and conditions, navigate treatment plans with specialists, and refer to needed care.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye: 2.6 out of 5 stars (Approximately 71-72 reviews (for the Medical Center))
  • Ratings.MD (specific provider profile): 4.9 out of 5 stars (189 verified ratings)

Patients praise

  • some providers noted as being knowledgeable, caring, and excellent listeners
  • appreciation for providers who treat patients as individuals and respect their opinions
  • potential for strong, relationship-based care with select physicians

Common complaints

  • reports of dismissive or indifferent attitudes from medical staff
  • complaints about long wait times and difficulty scheduling appointments with specific providers
  • concerns regarding medical care quality and follow-through on referrals or medication refills
  • issues with patient privacy in administrative areas
  • dissatisfaction with ER and urgent care service experiences

"Dr. Carlsen was very caring, an excellent listener and very knowledgeable!"

— Ratings.MD patient review for Dr. Hannah Carlsen

"She disregarded my symptoms of a serious medical condition and had the audacity to tell me she thought I was lying to her about my symptoms."

— Healthgrades patient review for Dr. Meredith Christ

"Absolutely no patient privacy. While staying back waiting for my turn in line, I could hear every single thing. The receptionist was confirming with the lady in front of me about exactly what she was there to be seen for that day."

— Birdeye patient review for MercyOne Cedar Falls Medical Center

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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