SSM Health Behavioral Health
Behavioral Health • Centralia, IL
About
SSM Health Behavioral Health - Centralia in Centralia, Illinois provides mental health treatment including residential, intensive outpatient, and outpatient services. The facility offers personalized care for conditions such as anxiety and depression, with specialized programs for older adults and 24/7 medical supervision available for those in crisis.
Clinic Type
Behavioral Health
Address
444 N. Pleasant Ave., Centralia, IL 62801
Phone
(618)436-5665
edits@recovery.com
Opening Hours
Weekdays 8 a.m. to 5 p.m.
Telehealth
Yes (therapeutic services such as video conferencing, online messaging or phone calls)
Services Offered
—
Insurance & Payment
SSM Health is in-network with most major insurance plans.
Private Pay, Center pricing (varies by program and length of stay), Cash pay options available (contact center)
Languages Spoken
—
FAQs
Where is SSM Health Behavioral Health - Centralia located?
Centralia, Illinois, United States.
What insurance does SSM Health Behavioral Health - Centralia accept?
SSM Health is in-network with most major insurance plans.
Awards & Accreditations
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- SSM Health Official Provider Page: 4.9 out of 5 (30 ratings (for individual provider data))
- Yelp (via MapQuest): 3.5 out of 5 (3 reviews)
Patients praise
- Friendly and caring staff members
- Effective medication management and responsive communication via patient portals
- Successful mental health improvement for some patients
Common complaints
- Long wait times for appointments
- Difficulty scheduling or obtaining appointments
- Staff turnover, particularly with psychiatric doctors
- Concerns regarding therapist communication style and validation
"Avoidant & Invalidating Therapist... Felt evasive and unsafe."
— LocalityBiz user review"I am feel better than I have in years! Also, staff is always friendly!"
— LocalityBiz user review"Used to be a great place for help. But now it’s difficult to get an appointment... SSM health has gone down hill especially centralia’s staff."
— LocalityBiz user reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- SSM Health Strengthens Behavioral Health Services with New Provider — The Greater Centralia Chamber of Commerce — Jan 19, 2026
- SSM Health St. Mary’s Hospital - Centralia receives “Acute Stroke Ready Hospital” designation | SSM Health — Dec 1, 2025
- SSM Health St. Mary’s Hospital – Centralia Recognized for Excellence Among Top Rural Hospitals Natio | SSM Health — May 1, 2026
- Grief support group meets weekly at SSM Health St. Mary’s Hospital - Centralia | SSM Health — Dec 1, 2025
- SSM Health St. Mary’s Hospital - Centralia offers a new drug-free alternative for chronic pain treat | SSM Health — Dec 1, 2025
Information sourced from the clinic's website as of July 11, 2026.
Comparing your options?
See other behavioral health clinics in Centralia, or search the full directory by insurance, ratings, and more.