Illinois State List: Geriatric Health Care Services
Geriatric Medicine • Centralia, IL
Clinic Type
Geriatric Medicine
Address
—
Phone
800-542-8402
info@longtermcarelink.net
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
—
Insurance & Payment
—
Languages Spoken
—
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- WebMD Care: 5.0/5.0 (14 reviews)
- My Caring Plan (Cedarhurst of Centralia): 8.3/10.0 (based on 44 reviews) (44 reviews)
- Seniors Zen (High Point Residence): N/A (12 reviews)
Patients praise
- individual healthcare providers (e.g., geriatricians) often receive high patient satisfaction ratings
- some assisted living facilities are noted for being clean and having professional, caring staff members
- rehabilitation services are occasionally highlighted as effective for recovery
Common complaints
- concerns regarding cleanliness, odors, and facility maintenance
- reports of inadequate, rude, or inexperienced staff
- poor administrative communication, including discharge issues and lack of family conferences
- allegations of neglect, poor medication management, and failure to meet basic care needs (hygiene, feeding)
- documented formal complaints regarding safety, potential abuse, and resident rights violations
"A reviewer describes the facility as one of the most disgusting they have ever visited, noting a strong hallway stench and suggesting it would be condemned by inspectors."
— Seniors.fyi (Fireside House of Centralia)"The food was debatable, and meals sometimes arrived cold. Some staff members were not liked by the reviewer. Hair care was never done as promised. The facility never contacted the family for a patient care conference or updates."
— Seniors.fyi (Centralia Manor)"It is safe, clean and staffed with very capable and caring employees. The care I get is great."
— US News Health (Heritage Woods of Centralia)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- SSM Health St. Mary’s Hospital – Centralia Recognized for Excellence Among Top Rural Hospitals Natio | SSM Health — May 1, 2026
- SSM Health St. Mary’s Hospital - Centralia receives “Acute Stroke Ready Hospital” designation | SSM Health — Dec 1, 2025
- New Beginnings helps seniors ‘realize you’re not alone’ | News | metropolisplanet.com — Sep 18, 2025
- SSM Health St. Mary’s Hospital – Centralia Named Top 100 Rural and Community Hospital | South Central Illinois' News, Sports and Weather Station — Apr 1, 2026
- SSM Health St. Mary’s Hospital Centralia Recognized for National Excellence | WSIU — Apr 1, 2026
Information sourced from the clinic's website as of July 11, 2026.
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