Keystone Family Medicine
Family Medicine • Chambersburg, PA • Since 1986
About
Keystone Family Medicine in Chambersburg, PA (part of Keystone Health) - Part of a nonprofit, full-service primary care network serving Franklin County, PA. - Located in Chambersburg with multiple nearby offices (HQ at 767 5th Avenue and 830 5th Ave Ste 202; multiple Chambersburg addresses listed). - Services: primary care across family medicine, behavioral health, internal medicine, pediatrics, women’s care, urgent care, dental, and related programs; includes a pharmacy. - Founded in 1986; led by Joanne Cochran (president/CEO); nonprofit with ~92 staff and annual revenue around $3.0M. - Also serves migrant/seasonal farm workers across Pennsylvania; network includes Keystone Family Medicine and other Keystone Health sites.
Clinic Type
Family Medicine
Address
Keystone Health system facility (Keystone Family Medicine)
Phone
(717) 709-7999
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Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Insurance & Payment
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Languages Spoken
Current Offers
New patient information and welcome
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (Aggregate): 4.4 / 5 (303)
- Birdeye (Second Listing): 3.1 / 5 (83)
Patients praise
- Compassionate and attentive care from doctors and staff
- Patient-centered and thorough approach to examinations
- Availability of specialized services such as Spanish language support
- Willingness to take time to listen and treat the whole person
Common complaints
- Long wait times at the office
- Perception of unfair or excessive billing practices
- Staff/Administrative rigidness regarding appointment lateness policy
- Feeling rushed during appointments
"How come every time I schedule an apt with Barbara haeckler I’m ALWAYS waiting 2 hour... Literally about to walk out this is just poor business on her end!"
— Birdeye Patient Review"They try to get you in their office as often as possible to milk money from you and insurers. Three visits required for a simple physical. AVOID THIS PLACE!"
— Birdeye Patient Review"Dr Haeckler is the best physician I have ever been to. She cares for her patients – everything about them and not just the problem they presented. She treats the whole person, takes time to listen and gives good advice. Wonderful!!"
— Keystone Health TestimonialsSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Keystone Family Medicine - Chambersburg
- Keystone Family Medicine Accepting New Patients at Two Locations - Franklin County Free Press — Aug 26, 2025
- Keystone Family Medicine - FindHelp.org
- Dr. Ashea West Joins Keystone Family Medicine – Catherine Street - Franklin County Free Press — Oct 11, 2025
- Keystone Health Accepting New Primary Care Patients - Franklin County Free Press — Nov 13, 2025
Information sourced from the clinic's website as of July 11, 2026.
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