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Chapel Hill Dermatology

Dermatology • Chapel Hill, NC

About

Chapel Hill Dermatology, P.A. is a private medical practice in Chapel Hill, NC offering medical, surgical, and cosmetic dermatology for patients of all ages. They operate four offices (all in Chapel Hill) and have a staff focused on both clinical and cosmetic skin care. Financials show ~$10.06M in annual revenue with a small, local footprint (4 employees). The practice emphasizes dermatology services, including medical and surgical care, and maintains a patient-centric online presence with modest online traffic.

Clinic Type

Dermatology

Address

891 WILLOW DRIVE, SUITE 1, CHAPEL HILL, North Carolina 27514, US

Phone

(919) 942-3106

Email

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Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

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Insurance & Payment

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Languages Spoken

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Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Apple Maps (Chapel Hill Dermatology): 2.6 (39)
  • WebMD (Dr. Nicholas Ross): 5.0 out of 5 (10 ratings / 10 reviews)
  • Healthgrades (Dr. Robin Thompson): 4.8 star rating (11 reviews)
  • Yelp (Chapel Hill Dermatology PA): Not shown in provided snippet (Not shown in provided snippet)

Patients praise

  • Caring, knowledgeable clinicians and generally good patient care (doctors/assistants)
  • Positive feedback on responsiveness/support staff and patient communication
  • Favorable experiences with dermatology exams and procedures for specific concerns

Common complaints

  • Poor responsiveness/communication and not returning calls
  • Billing/insurance concerns related to out-of-network lab usage not communicated ahead of time
  • Long wait times / appointment delays
  • Unfriendly or rushed front-desk/nursing experience; high staff turnover noted in reviews

"“They will not return our calls about how they sent our labs to an out of network provider costing us a large expense … We were not told this ahead of time.”"

— Apple Maps review snippet

"“Everything went well. The Doctors and Assistants are very caring, knowledgeable… And the secretaries are very helpful and caring. I highly recommend Chapel Hill Dermatology!”"

— Apple Maps review snippet

"“While some patients have praised … others have expressed frustration with appointment scheduling and wait times.”"

— Wheree summary of Chapel Hill Dermatology reviews

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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