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UNC Kittner Eye Center

4.1 out of 5 · 663 reviews

Ophthalmology • Chapel Hill, NC • Since 1989

About

Summary: The UNC Kittner Eye Center is part of UNC Hospitals, a nonprofit health system based in Chapel Hill, NC. UNC Hospitals provides patient care and online services (secure messaging, online referrals, and access to medical records) and operates as a nonprofit organization founded in 1989. The main campus is at 101 Manning Drive, Chapel Hill, NC 27514, with UNC Hospitals serving as a major eye care provider within the system. Contact options include main phone numbers for UNC Hospitals.

Clinic Type

Ophthalmology

Address

2226 Nelson Highway Suite 220, Chapel Hill, NC 27517

Phone

984-974-2020

Email

volsvcs@unchealth.unc.edu

Opening Hours

8:00 AM - 5:00 PM

Services Offered

  • Ophthalmology
  • Eye care
  • Vision services
  • Eye disease treatment
  • Surgical services
  • Pediatric ophthalmology (if listed)
  • Adult eye care (if listed)

Insurance & Payment

—

Languages Spoken

—

FAQs

What is the main phone number?

984-974-2020

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • UNC Medical Center internal site: 4.6 out of 5 (474 ratings)
  • Birdeye: 2.9 out of 5 (189 reviews)

Patients praise

  • High numerical ratings from internal UNC Health patient surveys
  • Expertise of specific physicians mentioned by some patients

Common complaints

  • Difficulties with scheduling, including long waits for appointments and cancellations
  • Poor administrative communication, including unreturned phone calls and messages
  • Staff demeanor perceived as rude or unprofessional
  • Concerns regarding the depth and thoroughness of clinical examinations
  • Billing/insurance disputes

"UNC Kittner Eye Center is a full-blown joke! Steer clear."

— Birdeye review

"The front office staff has been consistently rude and difficult to deal with."

— LocalityBiz review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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