Avance Care
Primary Care • Chapel Hill, NC • 1 location locations
About
Avance Care South Chapel Hill is a comprehensive primary care practice in Chapel Hill, NC, offering services including sick visits, women's health, men's health, children's health, annual physical exams, immunizations, chronic care management, behavioral health, and X-ray. The practice provides extended hours and same-day appointments, accepting most major insurance plans including Medicare, Medicaid at select locations, and offering self-pay options.
Clinic Type
Primary Care
Address
98 Chapelton Court Suite 310, Chapel Hill, NC 27516
Phone
919-590-9005
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Opening Hours
Mon-Fri 7:30 am – 7:00 pm
Telehealth
Yes (MyChart scheduling)
Services Offered
Technology & Equipment
Team
Insurance & Payment
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Languages Spoken
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Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Yelp (Avance Care): Generally positive (specifics vary by platform) (11 reviews on Yelp (as of July 2026))
- Birdeye (Duke Primary Care Sage Road): 2.7 out of 5 stars (18 reviews)
- Duke Health (Dr. Susan A. Schmidt): 4.91 out of 5 stars (121 reviews)
- Duke Health (Dr. Timothy Andrew O'Donnell): 4.95 out of 5 stars (88 reviews)
- Duke Health (Dr. Mark A. Messick): 4.91 out of 5 stars (199 reviews)
- Birdeye (UNC Children’s Primary Care Clinic): 3.9 out of 5 stars (27 reviews)
Patients praise
- High patient satisfaction and praise for individual physicians and providers
- Accessible and welcoming staff at specific locations like Avance Care South Chapel Hill
- Thorough and caring medical care, especially in family medicine settings
- Positive feedback on provider communication and patient-centered approaches
Common complaints
- Concerns regarding administrative staff rudeness and office management
- Difficulty scheduling appointments or issues with clinic policies (e.g., mandatory 'establish care' visits)
- Dissatisfaction with the healthcare system/costs in the US
- Reports of disorganized office environments or issues with staff turnover/training
"After a long time found a healthcare practice that really cares about patient - wonderful staff and providers"
— LocalityBiz (Avance Care South Chapel Hill)"If you have any mental illnesses or disabilities do not go here. If you are poor do not go here. Worst medical care I have ever gotten."
— Birdeye (Duke Primary Care Sage Road)"Currently (in 2025), it is clearly in a state of extreme chaos. Many of the staff here are unfamiliar with their work..."
— Birdeye (UNC Children’s Primary Care Clinic)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
Information sourced from the clinic's website as of July 11, 2026.
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